Top 6 Ooma Alternatives in 2021

Cody Cromwell
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How We Evaluated Ooma Alternatives

Ooma is great when it’s working, but it’s not without its shortcomings or limitations. The biggest downside to Ooma is price. Ooma products can be quite expensive without any real added value in regards to technology; it’s primarily just a phone call over the internet. If you want something that’s just as good but is less expensive, or if you want something that’s better overall, you need to look for a good alternative to Ooma.

In order to evaluate the best Ooma alternatives, we put each option to the test in different areas of technology, features and price before choosing the best alternatives. We tested the reliability of each product, compared pricing, looked for additional features, read customer reviews and then added up points for things we liked and deducted points for things we didn’t. It’s not an exact science, but it’s the best way to compare Ooma alternatives to determine the best product for you. Here’s a quick run through the criteria for evaluation:

  • Reliability Income Tax Planning Security Features Customer Service Customer Reviews
  • Reliability

25% of Overall Score

25% of Overall Score

25% of Overall Score

25% of Overall Score

RingCentral

Is entering the home phone service space in 2010, but it’s gotten so big in the public marketplace for virtual phone carriers that the company has recently split off a new business unit to sell private virtual phone numbers in competition with Ooma. This new business unit is RingPlus, a subsidiary of the company RingCentral.

RingPlus has also just been renamed RingCentral Counter and another subsidiary, RingCentral Chorus, which specializes in video conferencing.

Keeping the details of its current business and its future business closely guarded, RingCentral has made itself clear in saying that Ooma is not its only competition. The two companies have sued each other over patent infringement of Ooma’s business model. But there will be plenty of competition even for that business.

RingCentral – Flexible and Interactive VoIP (Voice-over-Internet-Protocol) Services

RingCentral features VoIP on a scale that allows a user to run a virtual office at home, just like a traditional phone company. RingCentral offers enhanced features such as advanced calling features for business, out-of-network call handling, conference calling, call logs, and even better quality voice and picture calling with per-user settings.

PROS

For more information about Ooma and their latest telephone system the Telo set to be released in 2021, see this article.

CONS

IDERING AN OOMA ALTERNATIVE?

Ooma certainly isn’t on the most secure side of the internet. While they try to protect their devices and services, if they were consistently hacked, a bug in their system could be just as damaging as their service is impressive. Still, it’s hard to fault them entirely for their misfortune. They have focused on making the most advanced VOIP service possible. And while that isn’t a guarantee against all cyber attacks, it’s certainly difficult for any company to avoid some non-security issues entirely. Still, the average internet user (and hacker) doesn’t want to conduct any sort of business online. For most consumers, the most prominent Ooma alternative in 2021 will be pretty easy to get behind. Here are the top 6 OM alternatives we predict for Ooma in 2021.

RingCentral Pricing*

RingCentral has been the top customer service standalone providers since 2008, a major reason is that it has maintained consistent pricing while others have increased prices.

RingCentral pricing is based on many factors and may change over time so please refer to the RingCentral pricing guide before you purchase the plan.

RingCentral has the best overall pricing for small to midsize businesses. But there are some limitations to its call recording features and its small user base when compared to its competitors

The other company that is well ahead of the curve in regards to sales and features is Vonage. This is clear when you take a closer look at their current call recording features, their audio quality, and their user base.

Vonage Pricing

Vonage has been a leader since they launched their business in the early days of VoIP. They have the best pricing and features overall, but a few drawbacks that make them the second best choice among the top six Ooma alternatives in 2021.

Vonage has the most advanced call recording features, including smart recording. It also has one of the best audio quality and a large user base. Its support

RingCentral Features

RingCentral is an efficient, cost-effective communications tool aiding the process of collaboration and distributing mission-critical information. With each extension RingCentral provides each user with ten extensions, ten email addresses, and ten message recipients. RingCentral also includes a name domain that can be accessed through webmail and from the Windows and Apple Mac computers. For those players looking to test the waters, RingCentral offers free software.

Grasshopper

Grasshopper 2.0 is Ooma’s next generation Ooma OOme app, which bundles together the features seen in land line Ooma Voicemail, Extreme Calling, and Ooma Mobile.

Key features of Grasshopper 2.0 include:

  • Press and hold for live answering
  • Hear voicemail directly through your phone…
  • Only pay for the minutes you use
  • Integrates seamlessly with Ooma on a variety of platforms
  • Bundled voicemail features into one app

Best of both worlds…. voicemail + dialer

1:1 calling

The first thing you’ll notice about Ooma Grasshopper 2.0 is the new, user friendly interface that’s combined all of Ooma’s voicemail, calling, and mobile voicemail features into one convenient app. With Grasshopper 2.0, you can run your business exactly how you want to.

PROS

For more information about Ooma and their latest telephone system the Telo set to be released in 2021, see this article.

CONS

IDERING AN OOMA ALTERNATIVE?

Ooma certainly isn’t on the most secure side of the internet. While they try to protect their devices and services, if they were consistently hacked, a bug in their system could be just as damaging as their service is impressive. Still, it’s hard to fault them entirely for their misfortune. They have focused on making the most advanced VOIP service possible. And while that isn’t a guarantee against all cyber attacks, it’s certainly difficult for any company to avoid some non-security issues entirely. Still, the average internet user (and hacker) doesn’t want to conduct any sort of business online. For most consumers, the most prominent Ooma alternative in 2021 will be pretty easy to get behind. Here are the top 6 OM alternatives we predict for Ooma in 2021.

Grasshopper Pricing*

Grasshopper Features

Nextiva

Nextiva Wireless is a brand of services and devices that offers an IP-based voice service for residential customers. Nextiva claims to provide technology that is not available from market providers and that is based on the latest voice technologies. You could say it is a perfect match for the telecommunications industry’s desire to provide customers with technology that meets their needs based on voice technology advancements. Its wireless router technology is its most common service offering. Other services include VoIP PBXs and residential Internet services.

Nextiva has provided quality voice services for many years for residential customers. However, its systems aren’t always easy to set up and don’t always meet the various criteria consumers are looking for. That’s why we’d describe Nextiva as a quality choice whose set up and ease of use can leave room for improvement.

While the quality of Nextiva’s wireless router is great, it’s not always easy for people to set up. The router requires a complex installation process that must be performed right in front of the unit. Once it’s set up, it’s not that difficult to install a system of phones, yet in-home calls can be interrupted when callers are on calls.

PROS

For more information about Ooma and their latest telephone system the Telo set to be released in 2021, see this article.

CONS

IDERING AN OOMA ALTERNATIVE?

Ooma certainly isn’t on the most secure side of the internet. While they try to protect their devices and services, if they were consistently hacked, a bug in their system could be just as damaging as their service is impressive. Still, it’s hard to fault them entirely for their misfortune. They have focused on making the most advanced VOIP service possible. And while that isn’t a guarantee against all cyber attacks, it’s certainly difficult for any company to avoid some non-security issues entirely. Still, the average internet user (and hacker) doesn’t want to conduct any sort of business online. For most consumers, the most prominent Ooma alternative in 2021 will be pretty easy to get behind. Here are the top 6 OM alternatives we predict for Ooma in 2021.

Nextiva Pricing*

Nextiva Features

One of the companies that continues to push the envelope and bring new features to consumers’ attention is Nextiva. As we look ahead at our top choices in the Ooma marketplace, Nextiva should be near the top of the list. With a seemingly endless list of features, Nextiva will be a top contender in our minds for a future top market share pick.

Nextiva uses a cloud-based platform that allows customers to make one single phone call and route it through four different service providers including Nextiva. Its features include:

  • Ability to integrate with Skype®
  • Text messaging and group messaging
  • Call forwarding and call recording
  • Call connecting
  • Call recording
  • Video calling
  • Voicemail
  • Voicemail to text and text to voicemail
  • Voicemail transcripts
  • Customizable greetings

Google Voice

PROS

For more information about Ooma and their latest telephone system the Telo set to be released in 2021, see this article.

CONS

IDERING AN OOMA ALTERNATIVE?

Ooma certainly isn’t on the most secure side of the internet. While they try to protect their devices and services, if they were consistently hacked, a bug in their system could be just as damaging as their service is impressive. Still, it’s hard to fault them entirely for their misfortune. They have focused on making the most advanced VOIP service possible. And while that isn’t a guarantee against all cyber attacks, it’s certainly difficult for any company to avoid some non-security issues entirely. Still, the average internet user (and hacker) doesn’t want to conduct any sort of business online. For most consumers, the most prominent Ooma alternative in 2021 will be pretty easy to get behind. Here are the top 6 OM alternatives we predict for Ooma in 2021.

Google Voice Pricing

Google Voice Features

If you are looking for an Ooma alternative in 2021, then you should hold out for some of the exciting new features Google is bound to roll out in the not too distant future.

Google’s very own voice communication software, “Google Voice,” seems to be posing a threat to traditional phone system software. In fact, it is now slowly replacing the traditional phone system for millions of families across the world. For example, if you own a Google Voice account and buy a new phone through the Google Play Store, the phone service is tied to a Google Voice account. Once this is done, you can begin making calls from your new Google Voice account. You can also receive calls on your new Google Voice account.

Traditional phone services like Ooma allow you to make calls, send and receive texts, make video and audio calls, and transfer calls to a computer, tablet, smartphone, or another phone. But Google Voice enables you to do more. For one thing, with Google Voice, you can enable the device to work with a Google app. This enables you to make and receive calls, send and receive text messages, and listen to voicemails all with one app. And if you own multiple Google Voice accounts, you will be able to send and receive texts from more than one.

8×8

8×6 and 8×4 HD & Analog Split-System DVRs.

Ooma Comes Standard with a Lot of Good Features

If price is your biggest issue in deciding which Ooma home phone will work for you, the Oomafor your business is nothing short of amazing. You get a good look at the Ooma features in general here

The Oomafor home comes with a lot of standard features that you don’t typically find in other competing products. All you need to do is to upgrade your system to be able to install Ooma HD phone service and Ooma app for Smart Phone control. Ooma comes with a lot of quality that is already programmed into it but leaving room for you to add to it.

United Software’s Ooma 4 Home DVR come a step above standard DVRs that come with limited features. I assure you that you’d be hard pressed to find a competitor with more features with same or lesser price as Ooma 4. The Ooma DVR integrates 4 lines of analog and HDTV.

The Ooma 4 Digital Voice DVR have up to 4 phone lines coming in and 5 for HD phones. It also has SD & HD TV tuners which are additional to the 4 phone lines. The Ooma4 has a lot more features that are worth a read if your are considering other home digital voice recorder.

PROS

For more information about Ooma and their latest telephone system the Telo set to be released in 2021, see this article.

CONS

IDERING AN OOMA ALTERNATIVE?

Ooma certainly isn’t on the most secure side of the internet. While they try to protect their devices and services, if they were consistently hacked, a bug in their system could be just as damaging as their service is impressive. Still, it’s hard to fault them entirely for their misfortune. They have focused on making the most advanced VOIP service possible. And while that isn’t a guarantee against all cyber attacks, it’s certainly difficult for any company to avoid some non-security issues entirely. Still, the average internet user (and hacker) doesn’t want to conduct any sort of business online. For most consumers, the most prominent Ooma alternative in 2021 will be pretty easy to get behind. Here are the top 6 OM alternatives we predict for Ooma in 2021.

8×8 Pricing*

The biggest question on the minds of most consumers when it comes to telephones and telephony providers is “which company has the best service and / or the best pricing?“.

The lead up to the release of the iPhone 5 was a long and hard fought negotiation between AT&T, Verizon and T-Mobile on their pricing. At the same time Google, Apple and Amazon were fighting to kill off the disgusting trend of cell phone contracts.

Ooma now has a large array of phones and service options. The question is how do you decide what is best for you? It seems like a simple answer that you should pay for what you use, but there are many factors to consider.

8×8 Features

8×8 is a VoIP provider that helps you save up to 80% with its flat rate service. While the free calling option is still available, smartphones have quickly turned into a necessity and using it on your smartphones have become much cheaper now. With over 100 channels in the free calling package, this VoIP service provider has always aimed to keep their customers happy.

8×8 Features

VoIP: Yes

Yes Number of Lines: 1

1 Monthly Fee: USD 5/month

USD 5/month Program and Device Compatibility: Unlimited

Unlimited Free Tariff: Unlimited

Below Is a Summary of 8×8 Features and Benefits

Free Calling: Yes

Yes Number of Lines: 1

1 Monthly Fee: USD 5/month

USD 5/month Program and Device Compatibility: Unlimited

Unlimited Free Tariff: Unlimited

Things to Keep in Mind

There are no multiple lines available with 8×8 (The services are designed for single user). Although a single line can be shared by multiple devices, a single device can only be used with a single line at the same time.

Phone.com

O Ooma Telo, Ooma Telo, Ooma Telo, Ooma Telo.

O Ooma Telo, Ooma Telo, Ooma Telo, Ooma Telo.

O Ooma Telo, Ooma Telo, Ooma Telo, Ooma Telo.

O Ooma Telo, Ooma Telo, Ooma Telo, Ooma Telo.

PROS

For more information about Ooma and their latest telephone system the Telo set to be released in 2021, see this article.

CONS

IDERING AN OOMA ALTERNATIVE?

Ooma certainly isn’t on the most secure side of the internet. While they try to protect their devices and services, if they were consistently hacked, a bug in their system could be just as damaging as their service is impressive. Still, it’s hard to fault them entirely for their misfortune. They have focused on making the most advanced VOIP service possible. And while that isn’t a guarantee against all cyber attacks, it’s certainly difficult for any company to avoid some non-security issues entirely. Still, the average internet user (and hacker) doesn’t want to conduct any sort of business online. For most consumers, the most prominent Ooma alternative in 2021 will be pretty easy to get behind. Here are the top 6 OM alternatives we predict for Ooma in 2021.

Phone.com Pricing*

Phone.com Features

As a replacement for your telephone, the Ooma Telo is an instant phone line that plugs directly into any high-speed phone line and turns it into a telephone by routing outgoing calls over the Internet to Google Voice.

Ooma Telo Features and Benefits:

The device is easy to set up, and just like a high-speed phone line, the Ooma Telo is attached to a different phone line than the one you usually use. The Ooma Telo’s VoIP technology is not only completely digital and secure, but it also results in a pristine voice connection with the other end of your call. The device’s online call backup is also great for keeping a person or family member on hand 24 hours a day when you can’t speak personally with them. In addition, you can enable your Ooma Telo to submit your voicemail to your e-mail and have all of your messages play to your phone for free.

The device’s reliable high-speed Internet connection allows you to have real time access to your Internet, allowing you to check your email, check account balances, or even access Facebook or Twitter.

Bottom Line

At the end of the day, this is a very personal decision but the odds are that you will be happy with whichever of the above Ooma alternatives you select. Whether they are right for you or not will largely depend on which of the following I consider to be important to you:

Ooma Features you need to offer.

  • Voicemail.
  • International Calls.
  • Additional Services.

Ooma Features your Budget will allow you to Pay for.

  • Ooma Features you want.
  • Ooma Dollars you have to Spend.
  • Ooma Price your Qualify for because of your Situation.

For some people, the features they need are highly important, but for others, the features they want are a much more crucial factor. Likewise, Ooma products are start at different price brackets, and any particular Ooma alternative may be right for you at one price point but not another.

As well as the cost, choosing the right Ooma alternative will also depend on your reasons for choosing an Ooma alternative in the first place. Do you just want a way to keep your number in the Ooma system to maintain your relationships with your contacts? Or do you want a multi-service Ooma alternative to offer your clients the same best-in-class features as Ooma but for a lower price?