How to Setup VoIP Phone Service in 9 Steps

Cody Cromwell
Written by
Last update:

Evaluate a VoIP System’s Benefits for Your Business

Question 1

What is VoIP?

VoIP is short for Voice over Internet Protocol. It uses the Internet as a communications medium instead of traditional telephone lines. It generally uses a service provider’s broadband connection to route calls between PCs and land lines. VoIP works in conjunction with your current telecom service, so you don’t have to switch providers. Additionally, when your broadband is down, you can still make and receive calls.

VoIP allows users to make traditional calls by regular phone numbers. Additionally, VoIP providers can route outbound calls from any device, whether cellular phones, laptops or even some tablets. VoIP calls can also be forwarded to any party. The call quality is usually better than traditional land line lines.

Which industry best reflects your business?

If you have started a business that requires long distance phone calling (VoIP) you might be confused as to whether to get a DID (digit) trunk termination or a dedicated landline account or run a private branch exchange. Assuming you have to carry on business overseas (like pizza delivery, couriers, check cashing, etc.), you will need a DID trunk. If your business is conducted solely in the domestic market (not having to call overseas for your product or service) then a landline provided by the local telephone service provider will be appropriate.

Your business will certainly benefit by having an online presence in the form of a website. It’s important to choose your web hosting provider wisely. You will also want to create a social media account like Facebook and Twitter to promote your business.

You must ensure that you have a well branded logo. With this in mind it is important that you consider the web development company you choose to interact with. This is going to be important for attracting customers and creating a trustworthy online identity.

Now that you have your web presence you must think of your clothing options. You need to pick out an outfit that has a certain look and feel. It needs to convey that you have a particular image.

Question 2

VoIP can be a bit confusing to setup and maintain. In this article, we’ll take a look at 9 steps for setting up your own VoIP Phone service, from choosing your VoIP provider to setting up your phone systems and turning your computer into a VoIP phone.

One of the biggest reasons why so many internet phone service providers have popped up in the past decade are because most phone companies are losing customers but the number of subscribers to their landline services are increasing. With the ever increasing internet proliferation coupled with decreasing prices of low end handsets, users can now do away with their landline telephones.

The major reason why you would want to switch to a VoIP service is quite obvious – Savings. That’s right, you can save money by switching to a VoIP phone system. Indeed, during your initial setup and set up of your phone system you’ll be saving a bundle, especially given the fact that you can now get in touch with friends, family or colleagues over the internet, as well as with the landline number you already have.

So how can one switch from using phones over the phone to using VoIP phones? For starters, you can take advantage of free information hotlines that are offered by major VoIP service providers. The good news is that many VoIP phone providers provide their first month with their services free.

Will you require a toll-free number?

For a business setup, the answer is definitely yes. If you aim to operate as a business, you will need a distinct telecom line with toll-free access. Though you can get access to the toll-free number with a dedicated phone line, you can also use the portability features of VoIP.

A lot of businesses cannot afford to specialize in telemarketing, so in order to reduce expenses, they opt for the portability feature.

In this setup, you can make local and toll-free calls using VoIP and either a VoIP managed phone service or a regular VoIP phone line.

Apart from enhancing the appearance of your business, portability also offers an added advantage of redundancy. By coupling VoIP phone service with VoIP managed phone service, you will always have an alternative way of contacting your customers in case of non-availability of internet or data connection.

The hardware required for the VoIP phone service is:

  • a broadband line (WAN/LAN)
  • a router
  • a modem
  • a router
  • a phone
  • a router
  • a phone When setting up a VoIP phone service, it’s recommended to have a broadband line as your WAN line to allow the voice traffic to pass through it, reducing latency. The other lines are usually public network or Wi-Fi for voice traffic.

Question 3

Is this a Local (PSTN) or a Toll Free (VoIP) phone number?

It doesn’t matter which type you pick, but your number should have a 3 spoke dial pad on it. To confirm your type (again .. local or toll free), look on the back of your phone for the signal strength.

R1 = Toll Free Service

Questions 2 and 3 are answered in this illustration:

Unlike traditional land line service, VoIP phone service does not require you to have a physical telephone line installed in your home. VoIP phone service is able to run over the internet instead of a traditional wired or wireless landline.

VoIP phone service can be used for both domestic and international calling and has a wide range of different plans and packages to choose from. If you are going to be making calls over the Internet, it is essential that you choose a phone service provider that provides Fast Internet Connections. These providers will typically charge extra for their services, but they will enable you to use your VoIP phone service to its full potential.

A VoIP phone service provider can either be your existing service provider or a VoIP phone service provider that you arrange a direct connection with.

Do you make international calls?

If you use a phone to call someone overseas, you’ll probably need virtual private network (VPN) and secure internet protocol (VPN) to do so, right? Well, if you’re like most people, you probably don’t think about your everyday internet service. That’s where a telecommunications utility comes in. It’s one of the largest rates and most complex components of international telecommunications. Few people realize how vast the amount of service is or how much it impacts a household or organizations.

Question 4

How to Setup VoIP Phone Service in 9 Steps

In this article we’ll be focused on setting up your basic voip phone in the most efficient way that takes few steps.

) Check your partner provides their own phone number:

Make sure that your partner has a good telephone and a good connection. You cannot use them as your VoIP provider. You must have to have a similar connection.

) Order Your VoIP Phone Brand – SIP:

Get your SIP phone. It will come as a basic phone, in general, then start downloading the softwear to use it as voip.

) Download the softwear to use your VoIP:

Go to your provider and find the softwear. You can follow the instruction for install on your Windows machine.

) Try to unblock your SIP access from your provider:

If your provider can’t refuse you access to the SIP, try to register at some site as moderator. It’s because you need to have the command of access to your SIP phone by use the command. Every time you use it will show the trouble.

) Set up any Internet Connection:

You can find the SIP phone setting at your telephone line. You should be ready to communicate.

) Try your phone out:

What’s your budget?

The first thing you’re going to want to do before installing a phone system, be it analog or VoIP, is run the numbers.

Before you can begin to decide if you want to go ahead and implement a VoIP phone system, it’s important to take a look at whether or not it is in the realm of possibility. What we’re ultimately here to do – find out whether or not a given VoIP phone system is affordable and obtainable for the budget of the organization.

As you probably already know, VoIP phone systems are offered in a variety of packages, each having numerous features. They also come equipped with varying degrees of call quality, as well as a host of other similar items like internet service, etc. And with such a vast selection of VoIP phone systems out there, how can you tell whether or not a given phone system will meet your needs, financial concerns, and personal wants?

With that question in mind, you may want to look into the various call quality options, features, and services that can be added onto your system. You may also want to investigate what it will cost to implement such services, both initially and on a recurring basis.

Assess How Many Users You Will Need

Before you get started configuring your computer to function as a VoIP phone, you need to assess how many phones you will actually need. It’s no good if you have only 1 computer at home and want to make calls from it, but the computer is too old to support the features of a VoIP application.

You also need to consider what level of functionality you have and how you will be using the system. Maybe it’s for communications during home repairs, or to call someone from your garage to check on a delivery before you head back up. Choosing the relevant features of your computer will ensure you get the most functionality out of it, and you will have more flexibility when setting up your phone system.

If you are going to be making phone calls on a regular basis, you should look at the features of your computer and how you will be using it.

Ensure You Have a Compatible Network

Some people will choose to setup their own VoIP phone service instead of using the traditional landline phone service provided by their cable or phone company. Some people may even go to the extent of replacing their entire traditional home phone with a VoIP phone, which is the focus in this post.

The main advantage of using a VoIP phone service over traditional home phone service is that it uses your existing internet connection to make and receive telephone calls.

This means that you will use your existing high speed internet connection rather than having to pay for an additional line to your phone company.

To get started, you need to ensure that your VoIP phone service supports your phone service provider’s technology. To find out more information on your VoIP phone service, you can visit your provider’s website.

Assuming you already have a compatible internet connection, you should be able to setup your VoIP phone service in just a few minutes.

Number of Supported Lines Based on Your Bandwidth

And Activities Voice over IP (VoIP) technology allows you to access voice services over an IP network.

The specific type of VoIP phone service that you’ll be accessing will determine how many lines you are able to get and whether you’ll be able to share your line.

Number of Supported Lines Obtained in an Enterprise

There are several applications that have been specifically developed for use in an enterprise. In this type of VoIP phone configuration, you will be accessing a private branch exchange (PBX) to implement a definitive phone system and use the IP voice services you’ve subscribed to. We’ll discuss the number of supported lines in more detail further down in this article.

Number of Supported Lines Obtained in a Small Organization

If you are downloading only a private branch exchange (PBX)’s telephone service, then you will only be able to get one line. But if you are downloading an IPPBX service, you will be able to get one line and be able to share that line with other subscribers.

This is a feature that is offered by most VoIP phone systems. You’ll be able to share your line with other subscribers by configuring a Co-Location (COL) solution.

Determine Your Desired Features & Hardware

Choosing the right phone service begins with deciding the features and hardware you’d like to have. There are a lot of different options available for a phone system … you can make your system as simple or as complex as you’d like.

Some people decide on a basic phone system that only includes features they need for a minimal monthly cost. Other people may want a more high-tech option like an iPhone app with VoIP phone service, web-to-phone calling, and large screen monitors.

If you already have a phone service that you’d like to keep, you can add additional features and hardware to it to create your new phone system.

Choose Your VoIP Provider

There are hundreds if not thousands of VoIP providers out there and plenty of options to choose from.

There are a number of factors that you should consider when comparing VoIP providers.

Here are some of the factors that need to be explored:

  • Quality. What's the quality of the voice and data sound and picture? Is it clear and crisp? With this attribute in mind, compare providers that guarantee quality.
  • Features. Ask what features are included with their service packages. Ask if there are any additional costs associated with their services.
  • Pricing. Does the service come with free features as well as extra features? Do you have to pay extra for these extra features?
  • Customer support. Does the provider have skilled customer service agents? Are they trained to make sure your issues are resolved quickly?

Before signing up for a plan, apply yourself to find all the best options.

Find out the important considerations needed for making a decision.

Prior to making a choice, make a decision on what criteria will guide your decision.

You need to follow these steps in order to choose wisely from an unbelievable array of VoIP providers.

Once you’ve explored your options, you’ll be able to choose the best VoIP provider for your needs.

Connect Your IP PBX With Your ISP

First you need to determine that you have an ISDN connection between your network and the outside world. Verizon FIOS will have an ISDN connection between your network and your voice router in most standard installations. If you are not using Verizon for your voice service then you will need to confirm that there is an ISDN connection with your ISP.

You will also need to buy an analog T1 line for your VoIP service. This will pick up an existing analog voice line that you need to contact your ISP to make arrangements for. Your T1 line will be associated with your voice router on the network side of the connection.

Now that you have an ISDN connection to your ISP and an analog T1 line, you need a way to transport IP VoIP data over the analog T1 line. The CT1E-N or CT1E2-N Termination Card is an excellent choice for this task. This card allows you to terminate one or two T1 lines on each of the two DS0s that are installed on this card.

Also, make sure that your computer’s IP address can communicate with your router and that your computer has IP connectivity (192.168.10.x).

Plug In Your VoIP Phones

Installing phone service requires a little planning. Many VoIP providers don’t offer phone service for their customers, so you’ll need to decide whether to get your own compatible phone or use one supplied by your VoIP phone provider.

If you’re going to use your own phone, you’ll need to make sure your device is compatible. This video explains how to determine if your device is compatible and lists the requirements for the device you want to use:

If you’re dealing with a VoIP phone provider or buying a second phone, the process of installing your phone service will vary depending on the options your provider offers and the type of service you select.

Different providers offer different type of services – from business grade, high-speed phone services to the more common residential phone services. So when selecting your service, make sure to determine how you’ll connect your phone to your computer. If it’s going to be an ATT Uverse, you’ll need to have a specific ATT Uverse phone modem.

Configure Your Service Through Your Vendor’s Settings Menu

Your vendor should have provided you with a details menu or options menu where you can set up your account. You can also usually access these menus by holding down the rec button.

To set a number, select the option by its name and then select the number you want to assign to it. You can add or edit number in the drop down list.

The accounts menu will let you add and edit more features like passwords, voicemail greeting, and low-speed text messaging services. You can also set your default forward and answer phone number here.

Optional: Connect VoIP Mobile Apps

A. Your area code, the number of ring time that will suit best (see below)

B. The method that suits you such as SIP, ISDN, POTS or FON

C. The number of land lines

D. The voice quality you want

E. Your monthly cost

F. The number of devices (if needed)

G. The time and effort of finding support and issues in case of any complaint from your phone company

H. The number of accounts that you have

I. The location of your office

J. The time you want to install the package (faster installation = higher cost)

K. The time you want the service to be active (faster activation = higher cost)

L. The number of calls you want to manage through the package

Set Up the VoIP Phone SIP Account

Bottom Line

Every phone system comes with some type of phone system setup.

And while it’s nice that we get lessons as to how to setup VoIP phone service, briefly discussing here at the end what we should do next is going to ensure that we never have to spend time reading notes that are already straightening out a mess.

Open the guidebook of your VoIP provider, go to the settings page, and follow the instructions to complete your VoIP phone system setup.

You probably can’t have everything today… but, if you are looking for quality service at a low cost, you can have both now with eXpand Networks.