6 Best Zoho CRM Alternatives in 2021

Cody Cromwell
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How We Evaluated the Top Six Zoho CRM Alternatives

The CRM market is one of the most competitive markets worldwide and this competition drives the prices of Zoho CRM. So it’s difficult for companies to pick the best Zoho CRM alternatives for their business.

In such condition, we decided to help businesses pick the best Zoho CRM alternatives among the top six CRM solutions on the market. We gave each of these top four CRM alternatives a rigorous evaluation to find out which of them had the features that are useful for businesses.

Based on a detailed analysis, we came up with a list of Zoho CRM alternatives. Of these six alternatives, the five on our list are some of the best alternatives to Zoho CRM. You could go for any of these five alternatives to get the very best Zoho CRM alternatives.

20% of Overall Score

Zoho CRM is the leading cloud-based CRM (customer relationship management) software in India and has been an effective tool for small and mid-sized businesses in India. The web-based software helps small & medium sized businesses manage their customer relationship efficiently. It helps to track and manage interaction with each customer, records the leads captured and has email marketing tools.

Zoho CRM is provides real time CRM in cloud. it happens because Zoho CRM has prominent feature availability to record the contacts and deals. So Zoho CRM is the best CRM on the Indian Market in this year.

20% of Overall Score

Zoho CRM is the leading cloud-based CRM (customer relationship management) software in India and has been an effective tool for small and mid-sized businesses in India. The web-based software helps small & medium sized businesses manage their customer relationship efficiently. It helps to track and manage interaction with each customer, records the leads captured and has email marketing tools.

Zoho CRM is provides real time CRM in cloud. it happens because Zoho CRM has prominent feature availability to record the contacts and deals. So Zoho CRM is the best CRM on the Indian Market in this year.

10% of Overall Score

Zoho has grown by leaps and bounds since its incorporation in 2004. The company has more than 400,000 paying customers across 150 countries and is well on its way to developing its suite of applications into a world-class solution. The brand now sells products and services in more than 16 languages and has offices in more than 14 countries, which makes it one of the strongest CRM players in the market. Zoho CRM provides a fully functional marketing suite. This includes email marketing, social media advertising, and search and analytics apps. This type of feature set gives Zoho CRM a huge advantage in terms of adoption.

In terms of revenue, Zoho is unrivalled in the industry. The company churns out tons of revenue thanks to its CRM revenue model, which is a mutually beneficial one. Over the years, the company has created a thriving ecosystem that leverages all its products across the board, even including social media channels and lead management. One of the features that sets Zoho apart from every other player in the industry is its ability to integrate apps with its CRM platform.

Zoho has grown tremendously since it first hit the market. It has built a massive ecosystem that has leveraged all its products across the board and covered all its bases. The company has several highly successful products that are now being used on a global scale. Its CRM app has been used by more than 400,000 customers around the world.

10% of Overall Score

Zoho has grown by leaps and bounds since its incorporation in 2004. The company has more than 400,000 paying customers across 150 countries and is well on its way to developing its suite of applications into a world-class solution. The brand now sells products and services in more than 16 languages and has offices in more than 14 countries, which makes it one of the strongest CRM players in the market. Zoho CRM provides a fully functional marketing suite. This includes email marketing, social media advertising, and search and analytics apps. This type of feature set gives Zoho CRM a huge advantage in terms of adoption.

In terms of revenue, Zoho is unrivalled in the industry. The company churns out tons of revenue thanks to its CRM revenue model, which is a mutually beneficial one. Over the years, the company has created a thriving ecosystem that leverages all its products across the board, even including social media channels and lead management. One of the features that sets Zoho apart from every other player in the industry is its ability to integrate apps with its CRM platform.

Zoho has grown tremendously since it first hit the market. It has built a massive ecosystem that has leveraged all its products across the board and covered all its bases. The company has several highly successful products that are now being used on a global scale. Its CRM app has been used by more than 400,000 customers around the world.

10% of Overall Score

Zoho has grown by leaps and bounds since its incorporation in 2004. The company has more than 400,000 paying customers across 150 countries and is well on its way to developing its suite of applications into a world-class solution. The brand now sells products and services in more than 16 languages and has offices in more than 14 countries, which makes it one of the strongest CRM players in the market. Zoho CRM provides a fully functional marketing suite. This includes email marketing, social media advertising, and search and analytics apps. This type of feature set gives Zoho CRM a huge advantage in terms of adoption.

In terms of revenue, Zoho is unrivalled in the industry. The company churns out tons of revenue thanks to its CRM revenue model, which is a mutually beneficial one. Over the years, the company has created a thriving ecosystem that leverages all its products across the board, even including social media channels and lead management. One of the features that sets Zoho apart from every other player in the industry is its ability to integrate apps with its CRM platform.

Zoho has grown tremendously since it first hit the market. It has built a massive ecosystem that has leveraged all its products across the board and covered all its bases. The company has several highly successful products that are now being used on a global scale. Its CRM app has been used by more than 400,000 customers around the world.

30% of Overall Score

Did you know that 80% of consumers are likely to consider buying from a business that uses Zoho CRM? And 56% of consumers said they would like to receive marketing messages from businesses that use Zoho CRM. The top features that Zoho CRM provides to users as a CRM solution include:

  • ‘ Importing contact information from a contact database
  • ‘ Manage multiple customer profiles
  • ‘ Work with multiple domains and create online shops
  • ‘ Schedule follow-ups based on the way a customer or prospect behaves

‘ Assign Tasks to Different Users

‘ Create/edit documents in MS word, Excel, PDF, images, and other formats

This list doesn’t even cover the many features of Zoho CRM, and altogether, it offers a comprehensive and powerful solution for small and large business owners. For digital marketing, Zoho CRM is also great cause it offers a lot of options. From Facebook, LinkedIn, Twitter, Google AdWords, to more interesting options like Alibaba and Skype, you’ll find over 20+ marketing solutions offered at Zoho CRM.

Freshworks CRM

Freshworks CRM is a cloud-based collaboration platform which aims to provide everyone with a simpler way to work together. Freshworks’s goal is to simplify the way everyone works together by bringing all the relevant information on everyone’s desktops and put them all in one place.

Just like OneDrive and Google Drive, Freshworks can sync all your files across different computers and let you access them from your smartphone. And this syncing capability is extended to also sync your tasks across devices and all your documents.

Freshworks provides a one-of-a-kind collaboration experience by helping you organize your content without being distracted. Its seamless integration with all your mobile devices provide quick access to your content no matter where you are.

It’s easy to focus on what’s really important using Freshworks’ always-on collaboration features.

Zoho CRM

Zoho CRM is a cloud-based collaboration platform that lets you manage your business processes in a single platform. Its set of integrated business analytics and visualization tools give you the power to manage and implement business processes while improving collaboration with other team members.

PROS

Zoho CRM is one of the most powerful CRM systems available. In this large number of CRM systems and CRM tools, ZOHO CRM has got a special feature to set it apart even from its counterparts -A PI(Sales Intelligence) reporting.

In the global, sales force is the key of the successful organizations and their success depends on the sales force; therefore, in the business world, sales force software(CRM) is a vital part of sales.

CRM is mostly used to manage the sales force of an organization. It is a software of a sales management system that is utilized to maintain the relationships with the current or potential customer, and thus it has to provide a proper sales intelligence.

CRM is said to be an effective sales and marketing tool that has been utilized by the organizations and business companies, small and large businesses with the goal to facilitate all the tasks in sales force efficiently.

With the rising demand for better CRM software, organizations are willing to become convenience in the market and thereby, opting for the best best CRM system.

There are many CRM solutions are on the worldwide, but according to the requirements of every organization, they can choose the best suitable CRM solution which suites them.

The business organizations need to consider the following factors in their selection of CRM system for them and it include:

CONS

Basically, CRM software does one of the most critical things for an organization or a company. It helps to streamline your business processes by providing additional inputs and insights regarding your business… CRM is basically a platform where all key business activities will be captured and kept.

Freshworks CRM Pricing

Freshworks CRM Starter plan is free.

The pricing below is for Freshworks Business plan.

The pricing below is for Freshworks Business plan.

The pricing below is for Freshworks Enterprise plan.

The pricing below is for Freshworks Professional plan.

The pricing below is for zoho CRM Starter plan.

Freshworks CRM Features

Freshworks CRM has a free plan with unlimited users, 5GB of storage for documents, storage for files, 250MB of free space to synchronize them all and an application called CrashPlan, which encrypts and backs up your documents and files, allowing you to leave your data safe and secure.

Compare Freshworks CRM vs. Hootsuite CRM and Oracle CRM

Freshworks CRM differs from the previously mentioned CRMs in that only you have access to your customer data, whereas with the other CRMs, your customers can access their data through a few clicks.

Another great feature of Freshworks CRM is their breakdown of the different types of jobs your business needs to manage such as Sales, Service, and Marketing. So you can implement a CRM that caters to the different types of jobs your business relies on.

One of the most important decisions for your CRM software to take into account when it comes to your customer’s needs is the interactivity. With Freshworks CRM, you have the choice of using the software when it comes to social media marketing, email marketing, web analytics and more.

It’s very important for you as the business owner to be able to adapt to certain situations quickly. If you are not the tech-savvy type, you need a CRM software that is user-friendly and user-friendly.

Apptivo

If you’re looking to revamp your existing CRM software and remove all the complicated complexities from your business, Apptivo Connecter is the solution to your problems. It is an open source SaaS CRM software that focuses on simplifying the management of customer relationships. Apptivo Connecter seamlessly integrates with the business process and is easy to install in your business. This is one of the best CRM software options because,

Apptivo Connecter was founded in 2011.

· Development of the Apptivo CRM software started back in 2011 and it is still in active development.

· Apptivo Connecter is one of the lightest CRM platforms available and ideal for small businesses with limited access to the network. · It supports MS Office 2000, Word, Excel, Outlook and it offers cross platform compatibility.

· Apptivo Connecter is very easy to use and offers extensive user interface tools to simplify data management activities. · It is compatible with SQL server and MySQL, which allow you to use the same platform for accounting and CRM. · Its CRM application has an inbuilt reporting and analytics package allowing easy management of customer data. · Apptivo Connecter CRM application has a lot of corporate features and has APIs configurable by the users.

PROS

Zoho CRM is one of the most powerful CRM systems available. In this large number of CRM systems and CRM tools, ZOHO CRM has got a special feature to set it apart even from its counterparts -A PI(Sales Intelligence) reporting.

In the global, sales force is the key of the successful organizations and their success depends on the sales force; therefore, in the business world, sales force software(CRM) is a vital part of sales.

CRM is mostly used to manage the sales force of an organization. It is a software of a sales management system that is utilized to maintain the relationships with the current or potential customer, and thus it has to provide a proper sales intelligence.

CRM is said to be an effective sales and marketing tool that has been utilized by the organizations and business companies, small and large businesses with the goal to facilitate all the tasks in sales force efficiently.

With the rising demand for better CRM software, organizations are willing to become convenience in the market and thereby, opting for the best best CRM system.

There are many CRM solutions are on the worldwide, but according to the requirements of every organization, they can choose the best suitable CRM solution which suites them.

The business organizations need to consider the following factors in their selection of CRM system for them and it include:

CONS

Basically, CRM software does one of the most critical things for an organization or a company. It helps to streamline your business processes by providing additional inputs and insights regarding your business… CRM is basically a platform where all key business activities will be captured and kept.

Apptivo Pricing

Apptivo added a new level of collaboration into the One of the ways that Apptivo is trying to distinguish themselves from the competition is by offering a free plan. The basic plan works just like the free version of so many other CRM software. It comes with basic fields for contact info, opportunities, and tasks. You can view your contacts and create new ones, make calls, send and receive email, and collaborate with your team. With all of the other apps out there, it is easy to see why Apptivo is including a free plan. Instead of making their customers pay for expansive features, this approach allows Apptivo to build brand recognition among their target audience.

While quick to adopt, business owners may find themselves with a few problems to overcome before going all-in with Apptivo. The primary problems are the lack of personalization and customization available. Apptivo’s CRM functionality was made for business owners to use the system to obtain sales data. It was not made to tailor the software to a specific type of business or industry. While there are some things that a business owner is able to do to make some customizations, it is difficult to make an app transition without causing a few extra headaches.

Apptivo Features

Your business has relationships that means users you use the platform with. All of which make your app a complete source of understanding for your business. Apptivo helps you manage all of these relationships at a shorter time. With quick integration of all your business systems, Apptivo provides complete business insight and gives users the ability to make the most of their data. Its meticulous and smart system of data gathering allows you to make precise modifications to your business.

The value of the platform thus lies in its detailed function and its active adaptive system of data separation. The value of data is incredibly high as it helps both making long-term and short-term arguments. It can also be used to formulate the research and changes required for short-term business purposes. In other words, Apptivo can do wonders for your business as it uses smart data gathering to work out the long-term potential impact of your business.

As a platform, Apptivo…and the technology that makes it possible…is also easy to use. Its simplification of technology in the industry ensures that it is usable by all types of businesses. Apptivo is not just applicable to the businesses under the information technology sector, but also the businesses under the non-IT sector. The platform not just generates data from different sources but also analyzes the content to make sure the data is accurate and up-to-date.

Pipedrive

According to a market report, the world is moving towards the digital direction. Digitalization and Internet has become the major medium of doing business and so it has also affected the way that people do business. Zoho CRM that is globally known for its efficiency in managing the sales procedure, provides an efficient way to track customers in order to nurture the relationship with them. As it has emerged as one of the best CRMs, here are some features of Forrester’s recommendation for top 6 CRMs of 2021.

Zoho CRM is easy to use and create an efficient sales process. It gives you efficient tools so that you can focus on your growth online and helps to grow faster by providing you with efficient data. You can access your Zoho contact list from anywhere and also use it in order to monitor the most effective ways in which you can communicate with your audience.

Zoho CRM is designed in a way that it is easy for you to report your daily activities and data. You can easily customize it to your requirements and it also helps to customize it according to the needs of your business at a single glance. It gives you easy sales tools that help to nurture the relationship with your customers and also helps to track their growth. It helps you to send emails to multiple people as well as helps to track the effectiveness of your sales process.

PROS

Zoho CRM is one of the most powerful CRM systems available. In this large number of CRM systems and CRM tools, ZOHO CRM has got a special feature to set it apart even from its counterparts -A PI(Sales Intelligence) reporting.

In the global, sales force is the key of the successful organizations and their success depends on the sales force; therefore, in the business world, sales force software(CRM) is a vital part of sales.

CRM is mostly used to manage the sales force of an organization. It is a software of a sales management system that is utilized to maintain the relationships with the current or potential customer, and thus it has to provide a proper sales intelligence.

CRM is said to be an effective sales and marketing tool that has been utilized by the organizations and business companies, small and large businesses with the goal to facilitate all the tasks in sales force efficiently.

With the rising demand for better CRM software, organizations are willing to become convenience in the market and thereby, opting for the best best CRM system.

There are many CRM solutions are on the worldwide, but according to the requirements of every organization, they can choose the best suitable CRM solution which suites them.

The business organizations need to consider the following factors in their selection of CRM system for them and it include:

CONS

Basically, CRM software does one of the most critical things for an organization or a company. It helps to streamline your business processes by providing additional inputs and insights regarding your business… CRM is basically a platform where all key business activities will be captured and kept.

Pipedrive Pricing

Pipedrive is a great choice for smaller sales teams looking to move from the 20-year old salesman approach to a modern data-driven approach. The CRM features are super flexible and integrate well with other Zoho products like HubSpot and Jira, as well as with other solutions like Salesforce. They have a fast onboarding process as well. They also have a great support team that will help you with any issues.

Pipedrive Features

Pipedrive is a cloud CRM software. Zoho CRM is an all-in-one CRM tool built by the Zoho Corp. It can synchronize all data and integrate various other applications with it. It is used by 100+000 businesses and individuals around the world.

Pipedrive is also a CRM and it has many advanced features in it. It has some features similar to Zoho CRM. The Zoho CRM Teammate application is also a CRM solution with advanced features.

Here are some features of each product:

Pipedrive Zoho CRM Social CRM Nurturing An email A contact list A group activity chart A full contact list A touch feature Action Tasks Inbox Customers Managers and IT consultant ActiveDeck for social media Social Settings Renewal Mojo The offer on the spot Account Request A quick update/reply A customer view feature Reporting Inform customers About products Balance and past billing Ledger Growing in sales Growing about products More social media It gives you an overview of numbers. Home page It gives you a quick overview of numbers.

And here are a few more comparisons:

Really Simple Systems

Here are the best Zoho CRM alternatives that you can be on the lookout for in the upcoming years:

  • Xero
  • Zoho CRM
  • Zoho Desk
  • Aweber
  • HubSpot CRM
  • ConstantContact

Each of these alternatives are unique and helpful in every end of your business. You just have to find the one that can work for you.

Products and services available:

Xero's applications for accounting, invoicing, and project management are designed to make business simpler, cheaper, and faster. Xero helps you track every customer purchase and invoice quickly and in great detail. The software also allows you to schedule recurring payments, send preformatted e-statements, and access accounts receivable reports. In addition, Xero is integrated with Microsoft Office products and allows for centralized time and billing across the company.

Zoho CRM, founded in 2009, helps businesses manage their business by offering a complete set of apps for sales, marketing, and customer service. The apps record customer requests, serve up product recommendations, generate invoices, and allow for customer service phone calls. Users can sync their Zoho CRM data with their mobile devices so they can take care of their business on the go.

PROS

Zoho CRM is one of the most powerful CRM systems available. In this large number of CRM systems and CRM tools, ZOHO CRM has got a special feature to set it apart even from its counterparts -A PI(Sales Intelligence) reporting.

In the global, sales force is the key of the successful organizations and their success depends on the sales force; therefore, in the business world, sales force software(CRM) is a vital part of sales.

CRM is mostly used to manage the sales force of an organization. It is a software of a sales management system that is utilized to maintain the relationships with the current or potential customer, and thus it has to provide a proper sales intelligence.

CRM is said to be an effective sales and marketing tool that has been utilized by the organizations and business companies, small and large businesses with the goal to facilitate all the tasks in sales force efficiently.

With the rising demand for better CRM software, organizations are willing to become convenience in the market and thereby, opting for the best best CRM system.

There are many CRM solutions are on the worldwide, but according to the requirements of every organization, they can choose the best suitable CRM solution which suites them.

The business organizations need to consider the following factors in their selection of CRM system for them and it include:

CONS

Basically, CRM software does one of the most critical things for an organization or a company. It helps to streamline your business processes by providing additional inputs and insights regarding your business… CRM is basically a platform where all key business activities will be captured and kept.

Really Simple Systems Pricing

Really Simple Systems Features

As there are tons of CRM software out there, and almost every one claims to be the best, what needs to be noted is the features that make S&S CRM the best CRM in the market right now. Lets have a look at them.

Features of Zoho CRM:

  • Free feature to create contacts, web forms, and emails
  • Nice UI, easy to use
  • Apps for almost every platform and device
  • Online community of users helps in shared knowledge

Strong integrations with other services like Google Apps, Evernote, QuickBooks, and more.

Auto-Scheduling for Tasks and Automated Email Alerts

Design Your Sign-on (DYS) which allows you to select the style of sign-on.

Features of QuickBooks Online

Easy to use. Even non-users can use it.

Many customer features built-in. Integration with popular web apps, e-commerce, social media, etc.

Many things can be done to customize the software.

Features of Workiva CRM

Built-in web forms to create registrations, contact requests, lead submissions, and renewals. Support for custom fields such as rate, time, etc.

Auto-scheduling for tasks and email alerts to users.

Importing transactions and reporting is quite huge.

Insightly

Inc. CRM

Zoho CRM/Zoho Scheduler

{1}. Insightly CRM Review Insightly CRM offers a simple, attractive user interface.
{2}. Insightly CRM CRM offers a simple, attractive user interface.
{3}. Insightly CRM Review
{4}. Insightly CRM Review Insightly CRM is a very popular CRM.
{5}. Insightly CRM Review Insightly CRM is a very popular CRM.
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{7}. Zoho CRM / Zoho Scheduler Performance
{8}. Zoho CRM CRM for Business
{9}. Insightly CRM Demo Zoho CRM is a very popular CRM.
{10}. Insightly CRM Corporate and e-commerce CRM.
{11}. Google CRM
{12}. Salesforce CRM
{13}. Zoho CRM / Zoho Scheduler Review
{14}. Zoho CRM / Zoho Scheduler Performance
{15}. Zoho CRM / Zoho Scheduler Integrations
{16}. Zoho CRM / Zoho Scheduler Training
{17}. Zoho CRM / Zoho Scheduler Documentation
{18}. Zoho CRM / Zoho Scheduler Pricing and Plans
{19}. Zoho CRM / Zoho Scheduler

PROS

Zoho CRM is one of the most powerful CRM systems available. In this large number of CRM systems and CRM tools, ZOHO CRM has got a special feature to set it apart even from its counterparts -A PI(Sales Intelligence) reporting.

In the global, sales force is the key of the successful organizations and their success depends on the sales force; therefore, in the business world, sales force software(CRM) is a vital part of sales.

CRM is mostly used to manage the sales force of an organization. It is a software of a sales management system that is utilized to maintain the relationships with the current or potential customer, and thus it has to provide a proper sales intelligence.

CRM is said to be an effective sales and marketing tool that has been utilized by the organizations and business companies, small and large businesses with the goal to facilitate all the tasks in sales force efficiently.

With the rising demand for better CRM software, organizations are willing to become convenience in the market and thereby, opting for the best best CRM system.

There are many CRM solutions are on the worldwide, but according to the requirements of every organization, they can choose the best suitable CRM solution which suites them.

The business organizations need to consider the following factors in their selection of CRM system for them and it include:

CONS

Basically, CRM software does one of the most critical things for an organization or a company. It helps to streamline your business processes by providing additional inputs and insights regarding your business… CRM is basically a platform where all key business activities will be captured and kept.

Insightly Pricing

Insightly Features

Insightly stands as the best CRM software developed by the leading team Zoho. It gives one the opportunity to manage the CRM queries in the best manner to lead to a better customer experience. By increasing the efficiency, it also provides the required outcome.

Insightly has some time-saving features like:

  • A superior user experience
  • Highly scalable platform
  • Exquisite reports and dashboards
  • Custom fields to create mass communication and response from the user
  • Effective marketing communication
  • Appointments management
  • Insightly integrates with Google apps to create a seamless customer experience
  • Insightly makes calendaring and scheduling easy

Advanced analytics to give the users the needed information for the different procedures in the process.

Not only offers a wide range of features but it also provides the secure connection with the Gmail, Outlook, Microsoft, Google and etc.

Offline storage for easy access as well as work simultaneously.

Insightly supports the features for a better marketing communication along with appointment management. Appointments could be scheduled just like using Google calendar but with the large number of options for the availability and the tools for scheduling them.

Insightly serves as the best CRM software for the small, mid and large size companies to start their business. With the combination of the business rules, it plays the role to support the efficient marketing among the users.

HubSpot CRM

A CRM management software brings many conveniences to business owners in the way of managing contacts, leads and projects, and sales. In short, CRM functionalities will provide you with an absolute customer relationship management management solution, and it will meet all of your office needs, from marketing to customer service and sales and marketing automation.

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PROS

Zoho CRM is one of the most powerful CRM systems available. In this large number of CRM systems and CRM tools, ZOHO CRM has got a special feature to set it apart even from its counterparts -A PI(Sales Intelligence) reporting.

In the global, sales force is the key of the successful organizations and their success depends on the sales force; therefore, in the business world, sales force software(CRM) is a vital part of sales.

CRM is mostly used to manage the sales force of an organization. It is a software of a sales management system that is utilized to maintain the relationships with the current or potential customer, and thus it has to provide a proper sales intelligence.

CRM is said to be an effective sales and marketing tool that has been utilized by the organizations and business companies, small and large businesses with the goal to facilitate all the tasks in sales force efficiently.

With the rising demand for better CRM software, organizations are willing to become convenience in the market and thereby, opting for the best best CRM system.

There are many CRM solutions are on the worldwide, but according to the requirements of every organization, they can choose the best suitable CRM solution which suites them.

The business organizations need to consider the following factors in their selection of CRM system for them and it include:

CONS

Basically, CRM software does one of the most critical things for an organization or a company. It helps to streamline your business processes by providing additional inputs and insights regarding your business… CRM is basically a platform where all key business activities will be captured and kept.

HubSpot CRM Pricing

HubSpot CRM Features

HubSpot CRM has many awesome features like Customizable fields to filter customers or clients, Sales Charts even Sales dashboards. HubSpot CRM is the best.

Zoho CRM Features:

Zoho CRM is the way you go for when you want an easy way for everyone to access your business information. This is a great choice if you have many people using your business. Zoho CRM allows you to access and share your client information through the different platforms that you use. The Zoho CRM also has financial options like invoicing and billing. It also has reporting which is a good option for the small businesses.