6 Best Small Business VoIP Service Providers in 2021

Cody Cromwell
Written by
Last update:

How We Evaluated Small Business VoIP Providers

25% of Overall Score

Toll free is a key component in any customer service program. Almost every business and organization deploys an inbound toll free line. Without a toll free number to direct customers to, a business would not survive for long. SIP service provider GV offers minimum overage as low as 25% for toll free service.

Also, companies based out of India often have dynamic IP addressing. This gives them the flexibility to quickly virtualize their offices and streamline communication since each office is assigned a different IP address.

Additionally, GV offers one of the best VoIP call quality for business use. You can easily switch to another service provider if you don’t feel like the call quality is up to par.

25% of Overall Score

Toll free is a key component in any customer service program. Almost every business and organization deploys an inbound toll free line. Without a toll free number to direct customers to, a business would not survive for long. SIP service provider GV offers minimum overage as low as 25% for toll free service.

Also, companies based out of India often have dynamic IP addressing. This gives them the flexibility to quickly virtualize their offices and streamline communication since each office is assigned a different IP address.

Additionally, GV offers one of the best VoIP call quality for business use. You can easily switch to another service provider if you don’t feel like the call quality is up to par.

25% of Overall Score

Toll free is a key component in any customer service program. Almost every business and organization deploys an inbound toll free line. Without a toll free number to direct customers to, a business would not survive for long. SIP service provider GV offers minimum overage as low as 25% for toll free service.

Also, companies based out of India often have dynamic IP addressing. This gives them the flexibility to quickly virtualize their offices and streamline communication since each office is assigned a different IP address.

Additionally, GV offers one of the best VoIP call quality for business use. You can easily switch to another service provider if you don’t feel like the call quality is up to par.

25% of Overall Score

Toll free is a key component in any customer service program. Almost every business and organization deploys an inbound toll free line. Without a toll free number to direct customers to, a business would not survive for long. SIP service provider GV offers minimum overage as low as 25% for toll free service.

Also, companies based out of India often have dynamic IP addressing. This gives them the flexibility to quickly virtualize their offices and streamline communication since each office is assigned a different IP address.

Additionally, GV offers one of the best VoIP call quality for business use. You can easily switch to another service provider if you don’t feel like the call quality is up to par.

Which Small Business VoIP Phone System Is Best for You?

The growth and market saturation of the traditional landline phone has changed the landscape of the phone industry. If the business owner once had few choices when it came to choosing a phone service provider, they have many options to choose from today. Before you select a VoIP service provider for your business, you need to determine what type of phone system best fits your needs and what kind of service will not only suit your business needs but also your personal needs as an individual. Below are some key questions that you should address before you buy a phone service provider;

Is Your Business Small or Big?

When comparing services for your business, what size is your business? A business with 100 employees or less will need a small business phone system. If you have 1,500 employees or more, a big business phone system is more ideal. If you engage in outsourcing, you will have to consider getting a voice over internet protocol phone system.

Will Your Employees Use the Voice Over Internet Protocol Phone System?

If your employees prefer the traditional landline phone system and your company offers it, then stick with a traditional landline solution. If you have employees that prefer to use smartphone, then you must choose a phone system that provides the best possible VoIP service in a smartphone environment.

What Are Your Business Uses?

Small business owners have tremendous leverage when it comes to the technology they choose to run their business. With that being said, if your business is trying to decide which is the best small business VOIP service, you’ll need to understand what it takes to make the right choice.

Here’s what a smartphone is to a teenager, you might say it’s a game changer for a small business. The best business phone system will help your business grow and expand along with your reach and brand. You’ll need to understand that your choices are not all about quality and cost, but more about options and setup.

Suddenly VOIP or Voice over Internet Protocol is a means for the small business to figure out who they can turn to when it comes to choosing the best small business VOIP service. The good news is your business is not a big fish in a small pond. Nor are you trying to catch the big fish. No, what you are looking for is a small fish who naturally have both a strong voice and network of support. The best small business VOIP provider will allow you to scale your small business along its journey of growth and expansion.

Question 1

What is VoIP?

VoIP or Voice over IP is a technology that allows you to connect to a remote system or network via the internet.

It uses the advanced internet technology to send a voice or audio data over the Internet.

Here we are to discuss about the best small business voip service providers from a small business owner’s point of view and explore the benefits and drawbacks of using the same.

Which industry best describes your business?

The market for VoIP services is expected to grow as technology advances continue to improve the quality and reach of these services. It is predicted that by 2021, more than 15 million residential and business subscribers in the United States will use private voice- and data-over-IP networks. In addition to the widespread use of phone services, this year, 24 percent of teleworkers will also use VoIP in business situations.

Question 2

Which VoIP Service Provider most resembles the timeline of your career?

As a project manager for a small business, I have plenty of good reasons to switch phone companies. I receive a generous supply of project tips. My industry stretches across multiple cities and roots me in another city when I manage my projects. My contact to my company comes on a daily basis via text and phone. I am essentially one text away from my fingers. My phone is my village.

Thus, a new provider can open up great business opportunities. I can use a company that sends me a text instead of a call on my cell phone. I can use a company that is the inevitable choice in terms of costs and I can utilize a company with reduced communication spending attributable to monthly bundles. I simply need a service that will meet my expenses.

But first, Let's check out what happened when I looked through my career to become as effective as possible.

I had a small business telephone line with a small business exchange. I worked with five other colleagues and we all had our line to different companies. Every company had a different calling customer service representative. We had to chat for every issue.

Such was my life until I switched to our better VoIP provider.

Are you a beginner and therefore need a simple, straightforward app?

Voipfone might be for you then. Their call plans are simple and straightforward, and you can choose between KVM (IP-to-IP) and SIP (IP-to-SIP) VoIP phones. Providers give a three-month bundle plan.

If you need a comprehensive, all-encompassing call management app, Sonic should be on your shortlist. It's feature-packed and robust.

Features that Users Love

Multi-language call handling and recording is one of the highlights of Sonic. Not only can you use it to build your call list, you can also use it to record calls and share them somewhere.

Sonic lets you queue unlimited calls so that you don’t have to worry about blocking your phone’s number. You can also save incoming calls if you’re busy.

Register for an account to host your own phone system at your business location. You can invite up to 20 people to become your subscribers.

Feature-filled app with granular control over the calls made.

Incredible call recording features.

In-app chat and private chat.

The app also lets you use it beside its web version.

Sonic’s call recording feature is truly awesome. The recorded audio can then be shared publicly or privately until you decide to delete it.

Question 3

What are the key ways you reach your customers?

Many businesses are using social media like Facebook to stay connected to their customers and grow their sales. According to a study conducted by small business FOX Communications, 2012 Small Business Trends in the Voice Industry, 63 percent of small businesses across the United States use social media as a way to interact with their customers.

With businesses like Facebook, Twitter, and Instagram because the most dominant in 3 key ways. Those 3 are:

  • The number of users
  • The number of business pages

And

Volume of sales generated

The good news is that businesses have options if they are looking to reach customers with a viable platform. Facebook, Instagram and Twitter are not the only options out there.

Small businesses also have a plethora of options on how best to use their time. The most popular are:

Multi-channel campaigns via a combination of organic (popular among gamers and tech companies) and paid (attractive for luxury brands) media.

Using social media to drive sales with specific products/services.

Both multi-channel and social media campaigns are popular options. So, the question is,

Who will you choose if you’re a small business owner?

This post will be published next week.

Do you make calls to different countries around the world?

There has never been a better time to know the best VoIP providers in the world and to find a cheap VoIP solution to all your calling needs.

Originally designed to help small businesses to communicate via the internet, VoIP (Voice over IP) technology has evolved and has become one of the cheapest and most practical ways to make calls from the comfort of the home to anywhere in the world.

With a VoIP solution, you can make calls to any phone number in the world and connect with your family, friends or clients regardless of your location.

Here are the biggest tap in the top soil 6 factors of the world’s most popular VoIP providers.

Question 4

What are the best small business VoIP service providers? Or the top six small business VoIP service providers? Answer: 1.Techology Savvy, 2.Brothers VoIP, 3.VoipDiscount, 4.TalkTalk Business, 5.A2 communications, 6.Rain Mimo. NOTE: This is not a sponsored post and the opinions expressed in the post are my own, at my sole discretion.

Do you need unlimited calling minutes?

VoIP ( voice over Internet protocol ) has many benefits ! It is the best ever combination of the traditional phone services and the internet. This enables you to have access to phone calls anywhere in the world, anytime for free.

So if you are looking to make quality calls from your home on your computer, VoIP is the most affordable way to do so.

Not only that, but if you choose the right service, there are hundreds of calling plans you can pick from. So you can make cheap, affordable and premium calls in different price ranges.

Quite a few VoIP services have also become pretty popular in recent times. So there are a lot of options to choose from as well. Do not get me wrong here, the selection is a bit overwhelming too.

But if you are a techie or an internet lover, your search would make things much easier for you.

The following are the best small business VoIP service providers in 2019.

Any VOIP service will significantly reduce your cost of running a business for international calling.

So these are the best business VoIP service providers in 2019 in the market .

RingCentral

RingCentral is a cloud-based communications and business collaboration service that helps small and midsized businesses (SMBs) connect with their customers on a single, mobile and easy-to-use platform. RingCentral provides a variety of powerful and affordable communication capabilities to its customers – including video, conferencing, phone and instant messaging – all from one application for iOS and Android devices. Having a simple phone system is easy with RingCentral.

RingCentral’s cloud-based unified communications (UC) platform enables users to engage with customers in a more personalized, visual and engaging manner than ever before. With the RingCentral UC solution, businesses easily and quickly create a connection with customers, manage accounts, connect with business partners and control communications with a single starting point … in the cloud.

PROS

VoIP, or Voice Over Internet Protocol, is a type of technology that allows individuals to transfer voice calls from one location to another over the internet. There are a number of different types of software, commonly known as softphones, that help individuals connect to the internet and make and receive calls via phone numbers.

As voice over internet technology spread, a number of different companies emerged to provide individuals with services and platforms to support the technology. Companies such as Yahoo! joined the mix, offering service providers the ability to upgrade their own software to that of a larger, more popular provider. The name of the game became one of customer service while attempting to increase internet traffic with the added benefit of networking with other companies.

However, these companies and their associated events also became the platform for making mistakes and serious drawbacks, drawing the ire of consumers and brands alike. Further issues and critiques came to light as the service failed to live up to its promises, an issue that was particularly popular in regard to privacy and security. Similarly, the companies became no stranger to the issues faced by the connection of different networks. One of the most notable issues of the day is the issue of latency and the result of dropped calls, which occur when internet calls frequently suffer interruption or delayed execution.

CONS

Customer priority isn’t a strength for most of the small business voip service providers. And in some cases, we’ve seen even the support teams of big service providers approach customers with a detached attitude.

There are no strong customer support teams in most small business voip service providers, and even when you manage to get in touch with a representative, their lack of experience often shows in their responses.

Additionally, the priority the support team puts on your questions (rather than a prioritization of you), can be quite disconcerting.

Some of the service providers give you only 100 minutes of support, which isn’t enough for a long-term solution.

RingCentral Pricing

RingCentral offers three basic price plans: regular, premium, and enterprise. There are also hosting plans that include a variety of services and features, including advanced enterprise client management, closed captioning, and in-house installation. RingCentral pricing is based on a number of important factors, including the number of calls, how many concurrent calls you have, how much you need to support your system, the type of phone, and how you want to route those calls. It’s important to realize that RingCentral pricing is all-inclusive and competitive, which is a major differentiator from other providers. RingCentral does not charge for access, delivery, or any type of routing or call delivery.

RingCentral offers two pricing tiers: standard and premium. The standard price plan offers 20,000 minutes of total use and 20,000 message capacity. The premium price plan includes all of the features of the standard price plan, with the exception of the number of minutes and message capacity. Cost is based on total use, the number of concurrent calls, and the call rate.

RingCentral Standout Features

RingCentral is a full service communication platform that gives you the ability to build smart, beautifully designed business phones, office phones, video collaboration softphones, and calendaring services. RingCentral also gives you the ability to host email services, third-party contact center solutions, and ERP applications.

RingCentral definitely is giving its competitors a run for their money with its innovative communication features. RingCentral is competing with Skype, Google Voice, Ooma, and others in the cloud-based communication market. But what makes its communication services more desirable is RingCentral’s highly advertised suite of security features and its versatility.

The security features include:

Privacy Protection – RingCentral’s privacy protection feature is one of its best-known security features, allowing you to protect your phone calls, video and screen sharing, and messaging.

Without this security feature, possibly the greatest concern would be your company’s valuable and confidential information getting exposed to hackers, eavesdroppers, and malicious users. However, with RingCentral’s privacy protection, you can rest assured that your company’s information will be protected.

Nextiva

Nextiva was founded in 1999. Nextiva provides phone services through its own, fully redundant cloud-based IP PBX for small businesses in various urban areas of the United States. The IP PBX offers a variety of features designed to suit the needs of companies of various sizes, including voice mail, voicemail-to-email, voicemail-to-fax, call forwarding, multiple extensions, desk phones, and virtual receptionists. The company’s infrastructure is designed to handle up to 10,000 concurrent calls. Nextiva offers its service at an annual rate.

Nextiva’s infrastructure is designed to handle approximately 10,000 concurrent calls, and the system’s primary focus is on ensuring that services are handled smoothly. It does not have a secondary system for addressing call quality issues. In the event that a service is handled poorly, Nextiva guarantees that the number of concurrent calls placed to the same team member will not exceed the centralized limit.

Like other cloud-based servers, it will continue operating and charging users’ credit cards if users are unable to access the server due to hardware or software failure.

Key Features

* Provides Businesses of All Sizes with Features that Match the Business Needs

Offers a fully redundant cloud-based IP PBX for businesses in various urban areas of the United States

PROS

VoIP, or Voice Over Internet Protocol, is a type of technology that allows individuals to transfer voice calls from one location to another over the internet. There are a number of different types of software, commonly known as softphones, that help individuals connect to the internet and make and receive calls via phone numbers.

As voice over internet technology spread, a number of different companies emerged to provide individuals with services and platforms to support the technology. Companies such as Yahoo! joined the mix, offering service providers the ability to upgrade their own software to that of a larger, more popular provider. The name of the game became one of customer service while attempting to increase internet traffic with the added benefit of networking with other companies.

However, these companies and their associated events also became the platform for making mistakes and serious drawbacks, drawing the ire of consumers and brands alike. Further issues and critiques came to light as the service failed to live up to its promises, an issue that was particularly popular in regard to privacy and security. Similarly, the companies became no stranger to the issues faced by the connection of different networks. One of the most notable issues of the day is the issue of latency and the result of dropped calls, which occur when internet calls frequently suffer interruption or delayed execution.

CONS

Customer priority isn’t a strength for most of the small business voip service providers. And in some cases, we’ve seen even the support teams of big service providers approach customers with a detached attitude.

There are no strong customer support teams in most small business voip service providers, and even when you manage to get in touch with a representative, their lack of experience often shows in their responses.

Additionally, the priority the support team puts on your questions (rather than a prioritization of you), can be quite disconcerting.

Some of the service providers give you only 100 minutes of support, which isn’t enough for a long-term solution.

Nextiva Pricing*

  • Free incoming calls average 50 seconds, and incoming call setup takes less than 20 seconds at the business contact desk.
  • Churn average 1% in their free account with 6,000 free inbound calls and outbound dialed calls.
  • They can customize unlimited number of local and toll free numbers, and pick up to two phone extensions in each number.
  • Voicemail is included with all plans.

Nextiva Standout Features

Nextiva is a full-service VoIP provider and cloud communications provider, that specializes in enterprise communications. The company offers a wide range of services that include, cloud communications, unified communications, call center, and professional VOIP service. Nextiva is well-known for providing a high quality service, and a comprehensive suite of communications services.

The company has been included on the Inc 500 list of fastest growing companies for multiple years, which is a list of the 500 fastest growing private companies in the United States. In addition, the company has been included on the Forbes most promising companies in America list.

Nextiva has received numerous accolades for their success. In 2014, Nextiva was recognized as a Nasdaq Global Select stock. And in 2016, Nextiva was recognized as a Goldman Sachs 10 year partner of choice.

Technology such as cloud computing, and mobility has greatly impacted the ways consumers communicate. But businesses are also using technology to communicate with their customers.

Nextiva VoIP Client

Nextiva offers a broad range of enterprise communications that include SIP trunking, hosted Voice over IP, collaboration services, full-mobile service, and mobile PBX. The company’s phone products are easy to use with intuitive client software, and the ability to use common tools such as Microsoft Office productivity suites and Microsoft Outlook.

8×8

PROS

VoIP, or Voice Over Internet Protocol, is a type of technology that allows individuals to transfer voice calls from one location to another over the internet. There are a number of different types of software, commonly known as softphones, that help individuals connect to the internet and make and receive calls via phone numbers.

As voice over internet technology spread, a number of different companies emerged to provide individuals with services and platforms to support the technology. Companies such as Yahoo! joined the mix, offering service providers the ability to upgrade their own software to that of a larger, more popular provider. The name of the game became one of customer service while attempting to increase internet traffic with the added benefit of networking with other companies.

However, these companies and their associated events also became the platform for making mistakes and serious drawbacks, drawing the ire of consumers and brands alike. Further issues and critiques came to light as the service failed to live up to its promises, an issue that was particularly popular in regard to privacy and security. Similarly, the companies became no stranger to the issues faced by the connection of different networks. One of the most notable issues of the day is the issue of latency and the result of dropped calls, which occur when internet calls frequently suffer interruption or delayed execution.

CONS

Customer priority isn’t a strength for most of the small business voip service providers. And in some cases, we’ve seen even the support teams of big service providers approach customers with a detached attitude.

There are no strong customer support teams in most small business voip service providers, and even when you manage to get in touch with a representative, their lack of experience often shows in their responses.

Additionally, the priority the support team puts on your questions (rather than a prioritization of you), can be quite disconcerting.

Some of the service providers give you only 100 minutes of support, which isn’t enough for a long-term solution.

8×8 Pricing

8×8 Standout Features

The 8×8 Personal Office Phone System is small business and home office friendly as well as mobile and flexible. Based on 8×8's award-winning SIP technology, the phone system provides a full-featured IP phone with built-in soft phone and presence features (such as buddy lists, call forwarding, and easy call transfers), hands-free speakerphone, and support for a growing array of PSTN calling features. The System includes a variety of desk phones, speakerphones, and headsets, Bluetooth headsets, and a mobile-friendly speakerphone solution. Even with hands-free mode turned off, people can make and receive phone calls on the speakerphone. The system comes with a comprehensive suite of SIP-based applications that club members can use to create, customize, and manage a variety of services, such as a company directory, messaging, and presence, calendar and to-do lists, as well as host company meetings and WebEx sessions.

Flexible Survivability

The 8×8 Personal Office Phone System has added flexibility in the event of business continuity. The phone system can be certified as a 2nd-level-of-failure device and be equipped with a battery backup. The system also supports RDP and remote power control features that can help it survive outages.

Vonage

Vs. BroadVoice vs. Lime VoIP Business Service Providers

After a decade of explosion in telecommunication industry, we have seen several new entrants helping us in creating a plethora of opportunity. At this point, as a new age mobile technology is getting adapted worldwide, you must be confused on whom you should choose for VoIP. Shall you go for VoLTE service or stick to GSM? There are hundreds of voices saying that we must go with VoLTE, but others are saying that you can never opt for that.

If you are deeply involved in this topic, you might have encountered the names "Vonage" or "Lime" as the best VoIP service providers, but don’t know which one is the most perfect option for your business.

In this post, we will take a closer look at three famous voice based service providers for small business that are going to give the best value for your business.

Lime Technology

Lime is one of the leading names when it comes to small business business VoIP service providers. With a network of over 100,000 towers operating across the US and more than 8 million subscribers in the country, Lime has the best coverage as compared to the other competitors. Lime supports broadband access and over 1200 partners, this has made it possible for the company to provide reliable service to small business across the country.

PROS

VoIP, or Voice Over Internet Protocol, is a type of technology that allows individuals to transfer voice calls from one location to another over the internet. There are a number of different types of software, commonly known as softphones, that help individuals connect to the internet and make and receive calls via phone numbers.

As voice over internet technology spread, a number of different companies emerged to provide individuals with services and platforms to support the technology. Companies such as Yahoo! joined the mix, offering service providers the ability to upgrade their own software to that of a larger, more popular provider. The name of the game became one of customer service while attempting to increase internet traffic with the added benefit of networking with other companies.

However, these companies and their associated events also became the platform for making mistakes and serious drawbacks, drawing the ire of consumers and brands alike. Further issues and critiques came to light as the service failed to live up to its promises, an issue that was particularly popular in regard to privacy and security. Similarly, the companies became no stranger to the issues faced by the connection of different networks. One of the most notable issues of the day is the issue of latency and the result of dropped calls, which occur when internet calls frequently suffer interruption or delayed execution.

CONS

Customer priority isn’t a strength for most of the small business voip service providers. And in some cases, we’ve seen even the support teams of big service providers approach customers with a detached attitude.

There are no strong customer support teams in most small business voip service providers, and even when you manage to get in touch with a representative, their lack of experience often shows in their responses.

Additionally, the priority the support team puts on your questions (rather than a prioritization of you), can be quite disconcerting.

Some of the service providers give you only 100 minutes of support, which isn’t enough for a long-term solution.

Vonage Pricing

According to Wikipedia in 2017 Vonage started to offer free calling and voice plans with a bunch of cheap monthly or per-minute fees.

Vonage Sales Pitch Strategy

Vonage does not sell VoIP equipment as that is an unregulated channel for direct consumer retailing. They sell services and subscription plans.

Vonage online sales contact strategies.

Shortly after Vonage sales for sale caught wind of this they came out with a press release stating, “Vonage compares to Telco competitors to demonstrate value vs. cost, when their primary focus is on the value of VoIP technology and the cost savings associated with it. This comparison is based on a number of factors including, but not limited to, the substitutability of Vonage VoIP versus the existing Telco network offerings, and the utilization of the Vonage network versus the Telco network.”

Vonage is run on the Vonage network and not the Telco network. This should be taken into account.

Their negotiations against Telco companies should also be taken into consideration. If Vonage did use their own Telco network they would offset their profits.

Vonage Standout Features

Phone.com

PROS

VoIP, or Voice Over Internet Protocol, is a type of technology that allows individuals to transfer voice calls from one location to another over the internet. There are a number of different types of software, commonly known as softphones, that help individuals connect to the internet and make and receive calls via phone numbers.

As voice over internet technology spread, a number of different companies emerged to provide individuals with services and platforms to support the technology. Companies such as Yahoo! joined the mix, offering service providers the ability to upgrade their own software to that of a larger, more popular provider. The name of the game became one of customer service while attempting to increase internet traffic with the added benefit of networking with other companies.

However, these companies and their associated events also became the platform for making mistakes and serious drawbacks, drawing the ire of consumers and brands alike. Further issues and critiques came to light as the service failed to live up to its promises, an issue that was particularly popular in regard to privacy and security. Similarly, the companies became no stranger to the issues faced by the connection of different networks. One of the most notable issues of the day is the issue of latency and the result of dropped calls, which occur when internet calls frequently suffer interruption or delayed execution.

CONS

Customer priority isn’t a strength for most of the small business voip service providers. And in some cases, we’ve seen even the support teams of big service providers approach customers with a detached attitude.

There are no strong customer support teams in most small business voip service providers, and even when you manage to get in touch with a representative, their lack of experience often shows in their responses.

Additionally, the priority the support team puts on your questions (rather than a prioritization of you), can be quite disconcerting.

Some of the service providers give you only 100 minutes of support, which isn’t enough for a long-term solution.

Phone.com Pricing

Phone.com Standout Features

Ooma Office

No matter what type of business you are in, there are times when you need a phone line for your company. Small businesses often need that line for incoming sales calls and for taking outbound calls from members of the public. It is also important to have the option of calling your business line from a cell phone or a landline. With Ooma and other VoIP (voice over internet protocol) analog phone service providers, you can do all that and more. They give you the ability to make calls from a cell phone and from any landline, and allow you to make calls from a landline phone at an affordable price. The service will also save you money because there will be no long-distance charges. This will save you money and allow you to spend that money on other important things.

Pros and Cons

Ooma is one of the most popular and best-rated phone service providers because of the affordable rates, great call quality and the range of features that it gives you. There are still some things to know about the Ooma system so that you can make the best possible decision going forward.

PROS

VoIP, or Voice Over Internet Protocol, is a type of technology that allows individuals to transfer voice calls from one location to another over the internet. There are a number of different types of software, commonly known as softphones, that help individuals connect to the internet and make and receive calls via phone numbers.

As voice over internet technology spread, a number of different companies emerged to provide individuals with services and platforms to support the technology. Companies such as Yahoo! joined the mix, offering service providers the ability to upgrade their own software to that of a larger, more popular provider. The name of the game became one of customer service while attempting to increase internet traffic with the added benefit of networking with other companies.

However, these companies and their associated events also became the platform for making mistakes and serious drawbacks, drawing the ire of consumers and brands alike. Further issues and critiques came to light as the service failed to live up to its promises, an issue that was particularly popular in regard to privacy and security. Similarly, the companies became no stranger to the issues faced by the connection of different networks. One of the most notable issues of the day is the issue of latency and the result of dropped calls, which occur when internet calls frequently suffer interruption or delayed execution.

CONS

Customer priority isn’t a strength for most of the small business voip service providers. And in some cases, we’ve seen even the support teams of big service providers approach customers with a detached attitude.

There are no strong customer support teams in most small business voip service providers, and even when you manage to get in touch with a representative, their lack of experience often shows in their responses.

Additionally, the priority the support team puts on your questions (rather than a prioritization of you), can be quite disconcerting.

Some of the service providers give you only 100 minutes of support, which isn’t enough for a long-term solution.

Ooma Office Pricing

Ooma Office Standout Features

Ooma Office, a provider of cloud hosted VoIP solutions, stands out of the crowd with features such as Ooma Mobile, Ooma Business, and virtual phone number portability.

Users can enjoy free call transfers and virtual phone number portability on a range of Ooma Office plans.

Here’s a detailed overview of Ooma Office and the outstanding features.

Ooma Office Plans

There are a variety of Ooma Office plans, with different features, included with plans. Customers can choose the best plan for their needs.

There are plans for users who don’t want to opt for a fixed-term contract. These plans are ideal if you’d like to enjoy free call transfers and virtual phone number portability, and pay only for the minutes you use.

Tip: It’s a good idea to invest in a good, quality landline phone for your business line so that you can have the best of both worlds. If you find yourself using your mobile phone more often than your office phone, you can buy a mobile device intended for smart home use. This will ensure your business line stays connected even when you’re not physically in the office.

Bottom Line

A VoIP (Voice over Internet Protocol) service is one of the most popular ways of making phone calls without making direct contact with your existing operator. The technology also helps you to save a considerable amount of money by replacing traditional phone lines and telephone hardware. VoIP is a great way of reducing your operating costs and boosting the profitability of your business, but there are benefits for individual consumers as well.

At this point, there are a lot of different options for running your own businesses, and a major factor that has an impact on all of those options is the type of technology you choose to use. Perhaps the most often tipped option for small businesses and individual consumers alike is the VoIP service Provider. It’s easy to see why: the VoIP service provider makes it easy and affordable to make and receive calls from almost anywhere, the technology has become a major asset to businesses that rely on it, and the technology provides what’s potentially the greatest benefit of all: better communication in the modern world. Of course, there are some options available to small businesses through traditional telephone companies, but for individuals there’s no way to get the same discounts and options that are available through the VoIP service providers.