6 Best Small Business VoIP Apps in 2022

Cody Cromwell
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How We Evaluated Small Business VoIP Apps

When we started this research, we had a number of different objectives. Chiefly, we wanted to collect as much information as possible about what cloud-based small business telephone systems are available today, as well as what strategies the major telecommunication players have adopted in terms of combating the changing nature of telecommunication.

We also wanted to develop a baseline for virtual customer service that will allow us to benchmark against our testing results. Finally, one of our many goals is to lay out an evaluation methodology that will give small business owners and small business VoIP service providers a clear understanding of how to benchmark against one another.

Some of the topics we evaluated include:

Pre-orders : What is the typical lifespan of a product following its initial release?

Management: What are the different ways small business customers can participate in the sales and marketing of the service?

Retention Rates: Is there a proven correlation between any of a company’s strategic initiatives and a positive retention rate?

Quality: How do we weigh one service over the other in terms of quality of service?

Bandwidth: How do bandwidth consumption, speed and expansion factors play out for small business customers?

20% of Overall Score

A Virtual PBX platform for small business that can host 100 users and provides a PBX service for your business, regardless of the size of your business.

Features:

Open source and open standards for an expansive feature set with the minimum number of servers.

Unified Voice, Video, and Mobility offering, providing an end-to-end solution.

Full-featured Hosted PBX solutions: real-time call monitoring, alerts, IVR, etc.

Web-based administration UI for self-service, making your small business admin-friendly.

What customers liked:

One of the leaders in the VoIP market, Yingli is aiming to be the technology that integrates voice and mobility for small businesses. Their SmartLink Hosted PBX solutions provide high-quality calling, as well as secure cloud-based storage and sharing.

Yingli Green recently released the Green SIP Server along with the Green IMS Administration. This is a great opportunity to integrate voice and mobility into your small business.

Features

Open source and open standards.

Unified Voice, Video, and Mobility offering that allows you to choose which features you want.

Secure and high-performance communications in its own virtual network.

Full SIP protocol stack.

Integrates with any 3G, 4G, and LTE network.

25% of Overall Score

See VoIP Apps: 8. Free Mobile VoIP + PC VoIP= Free Mobile VoIP Price: Free and very easy to use.

Top Rating for Several Reasons: Listed in the top 1% of all apps in 15 different subcategories.

Dedicated Groups and Forums: A community of dedicated users.

Simple Setup to Connect to Company Representatives: Easily connects to telecommunication providers, which you can then use to make free calls to various high-quality destinations.

The Top Criteria for Selecting VoIP Apps

If you’re looking for a great way to make free international calls, there’s no shortage of options out there. But it’s hard to know which app to download if you’re only looking at the basic price. If you’re looking to save money on your international calls, there’s more that you need to consider. Some apps will require a longer signup time but will pack more features and better quality into the deal. Others might offer slightly more features but will require you to be in a specific geographical region.

In this article, we’re going to take a look at some of the best small business voip apps that can help you save money on your international calls.

30% of Overall Score

RingTrue is a mobile app that makes connecting landline phones easy. The app lets you transfer your existing or incoming calls to your smartphone using Wi-Fi, 4G, LTE, or 3G, making RingTrue a good solution for people who have home phones or are on the go. Thanks to RingTrue you can keep your mobile phone number or business number while still using the convenience of your finger to make or answer calls.

RingTrue's features include:

  • 24×7 technical support
  • Call recording
  • Conference calling
  • Call forwarding
  • Text chat, video chat, and file transfers
  • Group calling

RingTrue is compatible with Samsung, iPhones and any smartphone running Android 4.0 and above.

30% of users said that RingTrue works as expected. Looking at the first part of RingTrue's rating, its call quality is good and the app is well designed.

RingTrue has a 2.5-star rating among users, but only 6.3% of all rating scores are for negative reviews.

25% of Overall Score

See VoIP Apps: 8. Free Mobile VoIP + PC VoIP= Free Mobile VoIP Price: Free and very easy to use.

Top Rating for Several Reasons: Listed in the top 1% of all apps in 15 different subcategories.

Dedicated Groups and Forums: A community of dedicated users.

Simple Setup to Connect to Company Representatives: Easily connects to telecommunication providers, which you can then use to make free calls to various high-quality destinations.

The Top Criteria for Selecting VoIP Apps

If you’re looking for a great way to make free international calls, there’s no shortage of options out there. But it’s hard to know which app to download if you’re only looking at the basic price. If you’re looking to save money on your international calls, there’s more that you need to consider. Some apps will require a longer signup time but will pack more features and better quality into the deal. Others might offer slightly more features but will require you to be in a specific geographical region.

In this article, we’re going to take a look at some of the best small business voip apps that can help you save money on your international calls.

RingCentral

RingCentral is not the cheapest, but it is a great small business VoIP. It is very useful to offer business communication to multi people.RingCentral operated in many U.S and worldwide area. RingCentral possible to several telephone numbers in each phone number. Voice Mail uses to send more than 1000 messages each RingCentral message service.

It automatically creates a communication bridge to transfer the entire communication to the other side. RingCentral offers ability so that using VoIP and PSTN conversation together. Also known as simply RingCentral, this is one of the most popular VoIP solutions for agents based on a cloud-based platform. The customer support at RingCentral is known for its quick response and friendly attitude. RingCentral can work with up to five users and there is a small fee for each concurrent user. The minimum monthly investment for RingCentrals services is just US$ 5 per month or US$ 94 per year.

PROS

VoIP (Voice over Internet Protocol) is a system that allows time shift communication over IP networks. It allows you to make calls over the internet from any place in the world.It is one of the new means of communication technology originally developed by telecom operators but have later come to be made available for commercial use by anyone.

There are a wide variety of applications available to anyone for their business as well as for personal use. You can use it in different ways to access a remote desktop, combine any of you phone number, access any type of software and connect with your friends and family.

You can access them at any time from your mobile phones as well as computers. In the following sections, we are going to see some of the top rated small business VOIP apps available today. We also looked at the pros and cons that help the consumer to find the best solution for them.

If you want to find the best small business VOIP application in the marketplace then click here to visit our website.

Google Voice, Hangouts, Line2, Simple Talk, VoiceMeeter GP, Vonage Business Voice.

Google voice is one of the most popular applications and it is available for both Android and iOS devices. You can use it in all mainstream browsers. The call quality is great and the price is reasonable.

Pros:

CONS

The Cisco SPA218 2-Port IP Phone with 1 Line Cordless provides you with great voice quality in a small and affordable package. It’s a great option for small businesses looking for a reliable two-line phone that they can put anywhere. While you’ll want to opt for larger models in bigger spaces, it provides a great starting point for small businesses that need to make quick budget and space calculations. Plus, it’s easy to manage with Cisco SPA Series phones, which is a great addition for a small business. This phone is perfect for those who have the right combination of cost, power, and voice quality requirements. You’ll find that the overall excellence of the Cisco SPA218 combined with its overall value make it a great option for small businesses of every size.

RingCentral Pricing*

RingCentral Standout Features

RingCentral is an easy-to-use business phone service with a variety of easily integratable business VoIP apps. RingCentral has customer support utilities that allow you to stay connected and up-to-date on business with the cloud.

Features:

  • Auto attendants
  • Phone system
  • Call recordings
  • Customer response and support
  • Directory and Directory Enumeration
  • Directory transfer
  • Work force management
  • Hot desk
  • Directory access services
  • Enterprise cloud PBX
  • One-touch dialing
  • Resetting the network
  • Find numbers in the directory
  • Call forwarding
  • Phone from phone contacts
  • Switching between lines
  • Dial and Message
  • Videophone
  • Muting
  • Message-on-hold
  • RingCentral Virtual Contact Center
  • Message services
  • HD audio
  • Image sharing
  • Collaborating
  • Visual voicemail
  • VoIP App User Interface
  • Instant messaging
  • Analogy
  • VoIP at work
  • Visual contact mapping
  • To PST to PST transfers
  • SIP Trunking
  • Emergency contacts
  • Music on hold
  • Desktop voice messaging
  • Client/server architecture
  • Phone update
  • Attendant Connect
  • To extension calling
  • Closed/walled garden
  • RingCentral support
  • Virtual phone extension

Nextiva

A virtual number service, a provider of cloud communications together with e-mail, fax, SMS and integrating with mobile apps and other services.

The following reasons are the main users of the Nextiva app: corporate ISV applications, call centers, contact centers as well as individuals.

The following advantages provide the Nextiva app:

It is available worldwide, it is a very popular app and it has a very good reputation.

The following security options provide the Nextiva app:

The Nextiva app is also known for its very low prices and its white pages directory in many countries.

The Following Pricing Plan Is the Following One for the App

The following benefits are the main benefits of the Nextiva app.

In conclusion, the Nextiva app has a very good reputation, it has amazing support, the costs are very low and the quality is also very good. It is one of the best small business VoIP apps to use for business.

PROS

VoIP (Voice over Internet Protocol) is a system that allows time shift communication over IP networks. It allows you to make calls over the internet from any place in the world.It is one of the new means of communication technology originally developed by telecom operators but have later come to be made available for commercial use by anyone.

There are a wide variety of applications available to anyone for their business as well as for personal use. You can use it in different ways to access a remote desktop, combine any of you phone number, access any type of software and connect with your friends and family.

You can access them at any time from your mobile phones as well as computers. In the following sections, we are going to see some of the top rated small business VOIP apps available today. We also looked at the pros and cons that help the consumer to find the best solution for them.

If you want to find the best small business VOIP application in the marketplace then click here to visit our website.

Google Voice, Hangouts, Line2, Simple Talk, VoiceMeeter GP, Vonage Business Voice.

Google voice is one of the most popular applications and it is available for both Android and iOS devices. You can use it in all mainstream browsers. The call quality is great and the price is reasonable.

Pros:

CONS

The Cisco SPA218 2-Port IP Phone with 1 Line Cordless provides you with great voice quality in a small and affordable package. It’s a great option for small businesses looking for a reliable two-line phone that they can put anywhere. While you’ll want to opt for larger models in bigger spaces, it provides a great starting point for small businesses that need to make quick budget and space calculations. Plus, it’s easy to manage with Cisco SPA Series phones, which is a great addition for a small business. This phone is perfect for those who have the right combination of cost, power, and voice quality requirements. You’ll find that the overall excellence of the Cisco SPA218 combined with its overall value make it a great option for small businesses of every size.

Nextiva Pricing*

Nextiva Standout Features

Nextiva’s exceptional features include the next-generation free network. Compared to most other phone service providers, users will be able to enjoy free Wi-Fi calling, URL Sign-In, unlimited voicemail, local silent call forwarding, and call recording without having to sign up to a custom URL.

In addition to these exceptional features, Nextiva boasts of its easy business phone system that helps marketing firms secure their clients’ contact details. Other company’s phone service providers also allow users to share their contact info however, Nextiva’s executive privilege isn’t available.

Other Nextiva features include Google Talk enabled call forwarding and the recording feature, Blackberry Messenger’s Push to Talk, and the partnership with Google Voice. This makes Nextiva the only service provider that offers VoIP phone solution for Teamspeak and Ventrilo.

Whiteboard App

Nextiva has been known for its functional whiteboard function that allows its users to record their notes and ideas and discussion. This makes it easy for businesses to manage their memos and important questions. However, files that contain sensitive information are kept private.

8×8

Business Phone System Pro Call to Any USA, Canada, Australia, United Kingdom, France, Germany, Italy, India and more for Secure Business Phone System, Direct Dial, Toll Free calls, Voicemail, Call Forwarding and more.

PROS

VoIP (Voice over Internet Protocol) is a system that allows time shift communication over IP networks. It allows you to make calls over the internet from any place in the world.It is one of the new means of communication technology originally developed by telecom operators but have later come to be made available for commercial use by anyone.

There are a wide variety of applications available to anyone for their business as well as for personal use. You can use it in different ways to access a remote desktop, combine any of you phone number, access any type of software and connect with your friends and family.

You can access them at any time from your mobile phones as well as computers. In the following sections, we are going to see some of the top rated small business VOIP apps available today. We also looked at the pros and cons that help the consumer to find the best solution for them.

If you want to find the best small business VOIP application in the marketplace then click here to visit our website.

Google Voice, Hangouts, Line2, Simple Talk, VoiceMeeter GP, Vonage Business Voice.

Google voice is one of the most popular applications and it is available for both Android and iOS devices. You can use it in all mainstream browsers. The call quality is great and the price is reasonable.

Pros:

CONS

The Cisco SPA218 2-Port IP Phone with 1 Line Cordless provides you with great voice quality in a small and affordable package. It’s a great option for small businesses looking for a reliable two-line phone that they can put anywhere. While you’ll want to opt for larger models in bigger spaces, it provides a great starting point for small businesses that need to make quick budget and space calculations. Plus, it’s easy to manage with Cisco SPA Series phones, which is a great addition for a small business. This phone is perfect for those who have the right combination of cost, power, and voice quality requirements. You’ll find that the overall excellence of the Cisco SPA218 combined with its overall value make it a great option for small businesses of every size.

8×8 Pricing*

8×8 Standout Features

Vonage

Vonage offers its subscribers a full Business VoIP suite, many users finding this to be an effective, reliable and inexpensive alternative business telephone solution. Generally available in local retail stores, business focused consumers can find the VDV162, the most commonly used Vonage Business phone system.

The VDV162 can be described as an on-premise PBX (Private Branch eXchange), giving business users the ability to administer and monitor their own phone system. The system’s functionality enables business users to make and receive calls at home or at their business. The VDV162 is available in three models:

The VDV162 is an on-premise phone system, which means that it must be installed at a central location and usually in close comminication with an internet connection, the system offering a wide array of functionality that can be administered through the telephone and internet connections. The phone system itself can be programmed through the internet, allowing the user to create rules, dialing patterns and ease of use.

PROS

VoIP (Voice over Internet Protocol) is a system that allows time shift communication over IP networks. It allows you to make calls over the internet from any place in the world.It is one of the new means of communication technology originally developed by telecom operators but have later come to be made available for commercial use by anyone.

There are a wide variety of applications available to anyone for their business as well as for personal use. You can use it in different ways to access a remote desktop, combine any of you phone number, access any type of software and connect with your friends and family.

You can access them at any time from your mobile phones as well as computers. In the following sections, we are going to see some of the top rated small business VOIP apps available today. We also looked at the pros and cons that help the consumer to find the best solution for them.

If you want to find the best small business VOIP application in the marketplace then click here to visit our website.

Google Voice, Hangouts, Line2, Simple Talk, VoiceMeeter GP, Vonage Business Voice.

Google voice is one of the most popular applications and it is available for both Android and iOS devices. You can use it in all mainstream browsers. The call quality is great and the price is reasonable.

Pros:

CONS

The Cisco SPA218 2-Port IP Phone with 1 Line Cordless provides you with great voice quality in a small and affordable package. It’s a great option for small businesses looking for a reliable two-line phone that they can put anywhere. While you’ll want to opt for larger models in bigger spaces, it provides a great starting point for small businesses that need to make quick budget and space calculations. Plus, it’s easy to manage with Cisco SPA Series phones, which is a great addition for a small business. This phone is perfect for those who have the right combination of cost, power, and voice quality requirements. You’ll find that the overall excellence of the Cisco SPA218 combined with its overall value make it a great option for small businesses of every size.

Vonage Pricing*

A very unpopular VoIP system with irritated customers even when it was first launched but spoke volumes about the customer support the company offers a friendly and easy way to work with them. Faster support response times than other companies.

Vonage Standout Features

One of the benefits of using Vonage as your provider is that you don’t have to be a programmer or computer expert. You can go online and install your system within minutes.

This ease of installation allows you to plug and play with the Vonage VoIP App. This application enables you to remotely work with your system from almost any device. If you own a computer, tablet or phone, you can use the Vonage app to add, transfer or terminate calls.

Additional features include Free Caller ID and a Vonage Business Phone number.

With Vonage, you have a number of options. You can choose the number of calls you want to go through on a daily and monthly basis. You can also choose which calls should be free and which ones you want to pay for. This gives you control over how much you pay for calls.

Vonage also offers a voicemail feature. This allows you to record and bank any phone messages you may get. The phone service also provides call block, repeat callers, and call fail over.

Google Voice

Google Voice V2.0 just rolled out on April 26, 2017.

The update adds a new business version with features for small business like unified messaging, enhanced spam controls, individual and group voicemail transcriptions, and others.

Google Voice gives small business owners the freedom to communicate in a simple and reliable way.

For consumers, Google Voice is a phone number and service that enables users to receive and make calls over the Internet.

Google Voice can also receive text messages and deliver them as email through a software, adding another level of flexibility when it comes to communication.

The Google Voice Web app is fully integrated with the Google Apps suite and is available on all versions of the Android operating system.

Google Voice for small businesses initially offers a business version of the Google Voice API for web applications.

If you have a small business with Google Apps for business, or simply want to increase the amount of people who can reach you at your business phone number, Google Voice for small businesses is a great option.

PROS

VoIP (Voice over Internet Protocol) is a system that allows time shift communication over IP networks. It allows you to make calls over the internet from any place in the world.It is one of the new means of communication technology originally developed by telecom operators but have later come to be made available for commercial use by anyone.

There are a wide variety of applications available to anyone for their business as well as for personal use. You can use it in different ways to access a remote desktop, combine any of you phone number, access any type of software and connect with your friends and family.

You can access them at any time from your mobile phones as well as computers. In the following sections, we are going to see some of the top rated small business VOIP apps available today. We also looked at the pros and cons that help the consumer to find the best solution for them.

If you want to find the best small business VOIP application in the marketplace then click here to visit our website.

Google Voice, Hangouts, Line2, Simple Talk, VoiceMeeter GP, Vonage Business Voice.

Google voice is one of the most popular applications and it is available for both Android and iOS devices. You can use it in all mainstream browsers. The call quality is great and the price is reasonable.

Pros:

CONS

The Cisco SPA218 2-Port IP Phone with 1 Line Cordless provides you with great voice quality in a small and affordable package. It’s a great option for small businesses looking for a reliable two-line phone that they can put anywhere. While you’ll want to opt for larger models in bigger spaces, it provides a great starting point for small businesses that need to make quick budget and space calculations. Plus, it’s easy to manage with Cisco SPA Series phones, which is a great addition for a small business. This phone is perfect for those who have the right combination of cost, power, and voice quality requirements. You’ll find that the overall excellence of the Cisco SPA218 combined with its overall value make it a great option for small businesses of every size.

Google Voice Pricing

The talking plans that Google launched in 2011 were pitched as a mainstay for Google Voice users, but with companies like Hangouts and Hangouts Meet getting more play, Google Voice is now not a priority for the company. It’s for that reason that voipontx is saying it is best to take advantage of Google Voice® as soon as possible.

Google Voice Pricing:

Go to the Google Voice website and you will notice two important facts: (a) The service is free, and (b) There is no multi-number plan. With no multi-number plan, Google Voice users can only have one number on the service.

Because of this, Google Voice has long been seen as a promotional vehicle for –Google Voice Number” campaigns. You could get a 50% discount for your number if one of the big companies your business buys from partnered with Google.

Thus, many business users of the service have pointed out that Google Voice pricing is a bit of a con. This is true for activated, non-bundled Google Voice accounts, but one of the best things about Google Voice is its ability to factor in the pricing for the services the business already incorporates into its systems.

Google Voice Plans:

Many small business owners, including some of our authors, report that there are no plans to shut down the functionality of Google Voice.

Google Voice Standout Features

Google Voice’s standout features and options place it well above competing services in the most important categories for small business owners and business users.

Google Voice gives the user total control of who can call them and how they can be reached, while providing unprecedented features and a high level of privacy that other VoIP services simply can’t match.

If you want to create a Google Voice account to manage your calls from a single number, you can create an account for yourself or you can create an account for a business.

You can use Google Voice to manage incoming calls for multiple Google Voice numbers and even route your calls to multiple locations.

If you want to have a business line that answers calls from customers, then you can use the Google Voice number for those calls and continue using the same number for outgoing calls.

Google Voice provides the easiest way to block and report spam and scam calls, offering more options for managing incoming calls than any other solution.

Grasshopper

PROS

VoIP (Voice over Internet Protocol) is a system that allows time shift communication over IP networks. It allows you to make calls over the internet from any place in the world.It is one of the new means of communication technology originally developed by telecom operators but have later come to be made available for commercial use by anyone.

There are a wide variety of applications available to anyone for their business as well as for personal use. You can use it in different ways to access a remote desktop, combine any of you phone number, access any type of software and connect with your friends and family.

You can access them at any time from your mobile phones as well as computers. In the following sections, we are going to see some of the top rated small business VOIP apps available today. We also looked at the pros and cons that help the consumer to find the best solution for them.

If you want to find the best small business VOIP application in the marketplace then click here to visit our website.

Google Voice, Hangouts, Line2, Simple Talk, VoiceMeeter GP, Vonage Business Voice.

Google voice is one of the most popular applications and it is available for both Android and iOS devices. You can use it in all mainstream browsers. The call quality is great and the price is reasonable.

Pros:

CONS

The Cisco SPA218 2-Port IP Phone with 1 Line Cordless provides you with great voice quality in a small and affordable package. It’s a great option for small businesses looking for a reliable two-line phone that they can put anywhere. While you’ll want to opt for larger models in bigger spaces, it provides a great starting point for small businesses that need to make quick budget and space calculations. Plus, it’s easy to manage with Cisco SPA Series phones, which is a great addition for a small business. This phone is perfect for those who have the right combination of cost, power, and voice quality requirements. You’ll find that the overall excellence of the Cisco SPA218 combined with its overall value make it a great option for small businesses of every size.

Grasshopper Pricing*

Grasshopper is a popular Web-based call recording tool. Grasshopper allows you to easily record calls, export them as MP3 audio files, and share your recordings with others.

Highlights of Grasshopper include the following:

Recording

Grasshopper allows you to record both incoming and outgoing phone calls easily. This great feature makes it an excellent tool for small business owners who need to record phone calls to and from consumers.

Exporting

Grasshopper allows you to export your calls as MP3 audio files. This means that you can easily share your recordings with others.

Best of all, Grasshopper makes it easy to incorporate your recorded phone calls. You can easily export call recordings as email attachments.

In addition, Grasshopper allows you to drop in to a call from the phone’s speed dial. You can also call back a caller using your company’s phone number.

Call Stats

Grasshopper allows you to display call stats by day, week, and month. These stats include information such as duration and call count.

You can also easily export your call stats to a spreadsheet for easy calculations.

Grasshopper Standout Features

Grasshopper is a user-friendly VoIP business phone call app that offers features that set it apart from other apps such as a focus on security, comprehensive call files, and a variety of top-notch features … you’ll be sure to find something you love as a Grasshopper user. Below, we’ll detail some of the key features and functions of Grasshopper.

Handy Voice Control Features

You can call Grasshopper with your voice from your phone. So if you’re already using a voice-enabled device such as Amazon Alexa, using Grasshopper is an even more convenient experience.

Grasshopper integrates with voice command technology, which means you can make calls and receive calls from the app using your voice. In addition, you can launch features, add contacts, and replay phone calls … all with your voice. Using Grasshopper is as easy as speaking.