6 Best Free CRM Software

Cody Cromwell
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How We Evaluated Free CRMs for Small Business

Conventional wisdom says every organization should have a CRM for better customer service. But what many businesses and sales staff don’t realize is that for a free CRM, you’ll have to put up with ads on your contact forms, spam emails for items you’ve purchased or contact details from sending you nothing of value.

A CRM for a small business? We’d never use one of those. Here’s why.

High Entry Barrier

CRMs cost money to set up, and you need access to a pretty technical person to make them work right. We’re guessing if you are reading this, your website is pretty much running itself with a web dev in-house, so this is probably not a concern. But for the larger range of SMBs of all skill levels, this is a major headache.

Inadequate Tech Support

The tech support world is pretty specialized and only the big CRM companies have the resources to provide quality support for their products. Unless you are an employee of a CRM provider, it’s a big gamble to bet that the support they offer will be adequate. After all, if someone needs your help, why not just contact them directly?

Zoho CRM: Best Overall Free CRM for Small Businesses

Zoho CRM is one of the most well-known and liked brands when it comes to CRM software. It offers a wide range of features and integrations, making it a top choice among many businesses. The software is regularly known to give more than enough value for money. In fact, this was the case even before they started charging for it. Their pricing plans are quite flexible so you can start with a low-cost account but still get most of the features.

The Zoho CRM platform is available both on the web and through mobile apps and it is one of the few CRM platforms that can be accessed and used in both ways without any costs. Zoho CRM can work with third-party apps and your existing CRM systems and it is able to handle frequent and bulk outbound and inbound email campaigns. It works with different operating systems such as Android, iOS, Windows and Linux. It can also be accessed from a wide range of devices using QR codes, mobile apps, and QR codes.

It is one of the best free CRM software which provides access to the free version. For a Limited Time Sign Up For A FREE 14-day Trial For Small Businesses

Our Favorite Free Feature

Salesforce Marketing Cloud helps to simplify marketing and advertising information so that you can spend less time checking on the effectiveness of your campaigns, and more time selling with confidence. This CRM software service is one of the best free CRM software we have used to date.

Reliable Campaign Tracking

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking.

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking. Frontline customer support tool

If you have a quick question about your web traffic or online campaigns, you can ask your customer support specialists online using the live chat feature. They will then connect with you and address your concerns immediately. This makes it convenient and efficient to get the help you need.

More Zoho CRM Free Plan Features

Zoho CRM Free Plan is a simple yet powerful CRM ( Customer Relationship Management) solution from Zoho. It has a bold and modern design and offers self-explanatory user interface.

This Free CRM Software is developed by Zoho and has an easy to use interface and few features included in its Free Account plan:

Multiple Products : Create as many Products as you want.

Create as many Products as you want. Multiple Channels : You can reach out to your customers using multiple marketing channels.

You can reach out to your customers using multiple marketing channels. Customizable Features : You can add/move/delete Custom Fields without any cost.

You can add/move/delete Custom Fields without any cost. Sub-accounts : You can have multiple users make use of a single Zoho CRM account, with the same features as a single user.

You can have multiple users make use of a single Zoho CRM account, with the same features as a single user. Time Tracking : Using the time tracking feature in Zoho CRM, add time and activities to each record. Track your time and save your records according to the project.

Why You Might Want to Upgrade

Freshworks CRM: Best Free CRM With Unlimited Tech Support

Freshdesk has been providing small and mid size business with world class cloud and has been doing for more than 5 years. Freshdesk is known by providing small and mid size business with free support without any limit. It has over 1 million customers and growing day by day. It is the best option for small to medium business. The customers of Freshdesk are the happiest as they could successfully manage their accounts. Freshdesk also provide the best customer support which is always free or with very low price.

Features:

The feature of fresh works is unlimited. Each client have only need a few minutes to get the support. The support provided by fresh works is reliable and efficient. They resolve the issues with the help of support team at the best possible time. They are the best option for small or mid size business.

Freshworks support:

The support provided by fresh works is more reliable than the alternative. The company has customer support, which is located in different cities in the world. It provides the the person using the service with the best experience and they have the best technology available for each and every customer.

Freshworks is also the best option for cross channel support.

Our Favorite Free Feature

Salesforce Marketing Cloud helps to simplify marketing and advertising information so that you can spend less time checking on the effectiveness of your campaigns, and more time selling with confidence. This CRM software service is one of the best free CRM software we have used to date.

Reliable Campaign Tracking

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking.

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking. Frontline customer support tool

If you have a quick question about your web traffic or online campaigns, you can ask your customer support specialists online using the live chat feature. They will then connect with you and address your concerns immediately. This makes it convenient and efficient to get the help you need.

More Freshworks CRM Free Plan Features

Freshworks CRM Free Plan has all the features of regular Freshworks CRM, plus these special features:

Pricing Mode: It is used to display price of the product (sold, not sold, discount rate), price to sale the product (lower price, new higher price, anniversary price), price fixed in the product as discount, cost difference if lower price, cost if higher price, and trigger when ordered.

It is used to display price of the product (sold, not sold, discount rate), price to sale the product (lower price, new higher price, anniversary price), price fixed in the product as discount, cost difference if lower price, cost if higher price, and trigger when ordered. Labor Wise: It is used to display labor cost with a detailed flow of the product and including labor cost of labor wise before the product started, labor cost of labor wise at current progress, when labor cost is saved in the product, and when change labor cost of the product existing in the product.

Why You Might Want to Upgrade

HubSpot: Best Free No-frills CRM for Unlimited Users

The HubSpot CRM software package comes with several configurable features and a clean interface that you’re likely going to love. Its features include integrations with major tools such as Gmail, Salesforce, MailChimp, Zendesk, Facebook, Twitter, and Google.

In addition to the major integrations, you can also access popular apps such as Trello, Asana, and JIRA, as well as Zapier to broaden your search for supplemental tools.

This is the ultimate tool if you do not have a budget for a paid CRM tool and simply want a platform that allows you to get your work done.

LittleBIGidea G Suite: Best for Teams, Integrations, and Commissions

LittleBIGidea integrates with several applications. With G Suite Business, you can share your data in real time and access it using a mobile device, while allowing full control over who can see your data. The platform’s features include customer’s touch point modules for every stage that you can integrate into your business.

You can also manage touch point data in real time and break apart the data at individual levels from prospects and leads to customers by using the different views.

If you are on the lookout for various platforms and are willing to take on more responsibility when working with your contacts, this tool might be perfect for your needs.

Our Favorite Free Feature

Salesforce Marketing Cloud helps to simplify marketing and advertising information so that you can spend less time checking on the effectiveness of your campaigns, and more time selling with confidence. This CRM software service is one of the best free CRM software we have used to date.

Reliable Campaign Tracking

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking.

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking. Frontline customer support tool

If you have a quick question about your web traffic or online campaigns, you can ask your customer support specialists online using the live chat feature. They will then connect with you and address your concerns immediately. This makes it convenient and efficient to get the help you need.

More HubSpot CRM Free Plan Features

As we know that HubSpot CRM is one of the most popular CRM software in the market. Its great feature is its user-friendly interface where you can either use it to manage your own business or use it as your marketing automation tool.

Here are the 6 best free CRM plan feature and which HubSpot CRM you should use for specific requirement.

HubSpot CRM Free Plan

HubSpot CRM Free Plan is the basic plan it has free plan as well as paid plan. If you are yet to start your business then you can use this offer. As a free plan there are some limitation many of them are related to the number of emails or contacts or records you can track.

HubSpot CRM Free Plan 1

HubSpot CRM Free Plan Plan 1 and 2 are both offered as free plan, but plan 2 have some limitation to it as compared to Plan 1. Plan 1 can handle 500 records but Plan 2 can manage 250 records.

The pricing structure of HubSpot CRM is based on the number of users, so you can extra users for that price as per your requirement.

HubSpot CRM Free Plan 2

Why You Might Want to Upgrade

Agile CRM: Best Free Sales, Marketing & Service Team CRM

The demand for customer relationship management software is steadily increasing and there is no doubt that Agile CRM: Best Free Sales, Marketing & Service Team CRM System is one of the best free CRM software available online to fill that demand.

Considering the fact that this CRM software was designed to help marketing, sales and service teams running on a medium volume, the level of features provided is quite high.

Below are some of the features provided by this free CRM software that are quite useful and worth the download.

Our Favorite Free Feature

Salesforce Marketing Cloud helps to simplify marketing and advertising information so that you can spend less time checking on the effectiveness of your campaigns, and more time selling with confidence. This CRM software service is one of the best free CRM software we have used to date.

Reliable Campaign Tracking

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking.

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking. Frontline customer support tool

If you have a quick question about your web traffic or online campaigns, you can ask your customer support specialists online using the live chat feature. They will then connect with you and address your concerns immediately. This makes it convenient and efficient to get the help you need.

More Agile CRM Free Plan Features

List of Integrations with Compare123:

Why You Might Want to Upgrade

Apptivo: Best Free CRM for Invoicing & Order Management

Apptivo is one of the leading CRM Software application used by thousands of businesses to manage sales, service, and even accounting data.

Apptivo provide an integrated suite of tools for management of customer data and interactions. Apptivo is highly customizable and comes with a variety of features to suit all business requirements.

Apptivo is built on industry-leading technologies which are available for all users ‖ free of charge!

Apptivo CRM Plugin available for popular ERP and POS applications: Apptivo CRM Plugin for Zoho, Apptivo CRM Plugin for Salesforce, Apptivo CRM Plugin for SAP, Apptivo CRM Plugin for Sage, Apptivo CRM Plugin for Quickbooks, Apptivo CRM Plugin for Concur, Apptivo CRM Plugin for Netsuite, Apptivo CRM Plugin for Sage CRM, Apptivo CRM Plugin for Microsoft Dynamics, Apptivo CRM Plugin for Quickbooks and more.

Our Favorite Free Feature

Salesforce Marketing Cloud helps to simplify marketing and advertising information so that you can spend less time checking on the effectiveness of your campaigns, and more time selling with confidence. This CRM software service is one of the best free CRM software we have used to date.

Reliable Campaign Tracking

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking.

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking. Frontline customer support tool

If you have a quick question about your web traffic or online campaigns, you can ask your customer support specialists online using the live chat feature. They will then connect with you and address your concerns immediately. This makes it convenient and efficient to get the help you need.

More Apptivo Free Plan Features

The Apptivo Free Plan has everything you need to get started. It’s a Free CRM Software with a focus on Appointment.

Create Appointments for Events & Contacts

Create an appointment for a customer, event or contact. You can also add the details of the appointment in the form of an event.

Default Calendar for Appointment

The Apptivo CRM Software has a Secondary Calendar. This allows you to show the default client or event calendar beside the Appointments, all in a single view.

Multi Device Support

This Apptivo Free Software supports all devices including mobile devices.

Customized Views for Appointments

This Apptivo CRM Software allows you to custom views for appointments.

Easy Invoice and Invoice Resolution

Never run out of time for attachments. Apptivo CRM provides default attachments without the need of uploading the same.

More Apptivo Features

In addition to the above we have Appointment Scheduling, Integrated Contact Management, Responsive Email Templates, Responsive Customer Design, and Automated Email Follow Up.

Why You Might Want to Upgrade

Bitrix24: Best Free CRM for Contact Centers

Any skilled sales or marketing team knows that CRM can save a ton of time and money. CRM software can help you better manage your contacts and ensure that you don’t make the same mistakes – store data, work with contacts across multiple channels, automate calls and meetings, and so forth.

There are a lot of CRM software platforms available for you to choose from but the one that is free and most feature rich is Bitrix24. It’s free to get started and is packed with tons of features. It’s not the easiest by far – you need to know your way around a little and use a CRM software like Salesforce as a preparation – but once you get used to it, it’s a time saver. Just sign up with a test account and you can begin using Bitrix24 for free.

Features

Bitrix24 is packed with useful features – you can easily keep track of call logs, capture leads, manage your contacts, and organize calls and meetings. The best feature of Bitrix24 is its ability to give you all the functionalities of a well-run contact center.

Our Favorite Free Feature

Salesforce Marketing Cloud helps to simplify marketing and advertising information so that you can spend less time checking on the effectiveness of your campaigns, and more time selling with confidence. This CRM software service is one of the best free CRM software we have used to date.

Reliable Campaign Tracking

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking.

With Salesforce Marketing Cloud, you can easily track the results of your online campaigns and in-person efforts using the feedback features. These features allow you to track how your customers are responding to your advertisements. Example of such features include live visitor tracking, email record creation, and social media campaign tracking. Frontline customer support tool

If you have a quick question about your web traffic or online campaigns, you can ask your customer support specialists online using the live chat feature. They will then connect with you and address your concerns immediately. This makes it convenient and efficient to get the help you need.

More Bitrix24 Free Plan Features

Bitrix24 is one of the biggest CRM companies with a pretty big database of users and quite a large user base. Companies like Microsoft , Intel And CME Group , since over 10 years, are using Bitrix24 to do their business. Now it's your turn!

This post is here to list the main key features that you will find in Bitrix24 Free Plan. It's totally free and meant for small small businesses and websites.

Why You Might Want to Upgrade